Field Service Technician

Gordon Food Service is one of North America's largest foodservice distributors, committed to providing quality products and exceptional service to a wide range of customers including restaurants, healthcare facilities, colleges and universities, hospitality businesses, and large independent foodservice operators. With a rich history rooted in dedication to customer satisfaction and innovation in the foodservice industry, Gordon Food Service has established itself as a reliable partner for businesses looking to optimize their operations through superior products and personalized service solutions. Known for their strong company culture that values respect, inclusion, and growth, Gordon Food Service offers a dynamic and supportive work environment that encourages professional development and rewards performance.

The company is currently seeking a skilled Field Service Technician to join the InnoServ team, servicing Chicago South and West Suburbs. This full-time, Monday through Friday position offers competitive weekly pay with a bonus structure and comprehensive benefits including medical, dental, and vision insurance plans, 401k matching, and profit sharing. The role comes with the added incentives of a company van for both work and personal use, a company credit card, and all tools and uniform allowances necessary to perform the job effectively.

In this role, you will be responsible for the preventive maintenance, installation, and emergency repairs of various commercial foodservice equipment such as coffee machines, juice machines, dishwashers, and chemical dispensing machines. Your expertise will be essential in ensuring that equipment runs efficiently and effectively, contributing directly to the success of national accounts and other significant clients. This position requires a flexible schedule within business hours of 7 AM to 6 PM, and occasional overtime opportunities may arise to meet customer needs.

As a member of the Gordon Food Service team, you will be the trusted expert for the technical upkeep and customer relations aspect of equipment service. Your role will include interpreting technical manuals, schematics, and wiring diagrams, demonstrating mechanical aptitude in electrical and plumbing systems, and adhering to health and sanitation standards. Physical capability is also required, including the ability to lift heavy equipment safely.

Gordon Food Service prioritizes a drug-free, tobacco-free workplace and is committed to equal employment opportunities for all applicants. The company offers on-the-job training to support continuous learning and professional growth. Candidates must meet specific requirements such as holding a valid driver's license with a clean driving record, being at least 18 years of age, and successfully passing drug screenings and background checks. This opportunity provides a meaningful career path for skilled service professionals who want to be part of a company that values what matters to its employees as much as its customers.