Field Service Intro Representatives (Experienced or Senior)

Seattle, WA, USA|Remote, Travel, Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $79,100.00 - $124,000.00

Work Schedule

On-call

Benefits

Health Insurance

flexible spending accounts

health savings accounts

Retirement Savings Plans

Life insurance

Disability insurance

Paid Time Off

Job Description

The Boeing Company, a global leader in aerospace and defense, is renowned for designing, manufacturing, and delivering innovative commercial airplanes, defense products, and space systems. With a legacy spanning over a century, Boeing has shaped the aviation industry and continues to set high standards in engineering excellence, quality, and customer service. The Boeing Commercial Airplanes division focuses on developing next-generation aircraft while maintaining a strong commitment to safety, reliability, and efficiency. The company operates in diverse locations worldwide and emphasizes collaboration across cross-functional teams to meet customer needs and drive technological advancements.

The Boeing Commercial Airplanes team is currently seekin... Show More

Job Requirements

Bachelor of Science degree in engineering, engineering technology or equivalent FAA Airframe and Powerplant license or military certification
Minimum 3 years experience understanding and communicating technical issues
Minimum 3 years experience navigating aircraft maintenance documents
Ability to obtain and maintain a valid travel passport
Ability and willingness to travel internationally up to 75%
Must be willing to be on-call 24/7
Willingness to work extended hours as necessary
Ability to work unsupervised for extended periods
Strong interpersonal and communication skills
Must be willing to travel frequently and accept back-to-back assignments
Ultimately able to work on-site at Seal Beach, CA or Seattle, WA offices with possible telecommuting between assignments

Job Qualifications

Bachelor of Science degree in engineering, engineering technology or equivalent FAA Airframe and Powerplant license or military certification
3+ years of experience understanding and communicating technical issues
3+ years experience navigating aircraft maintenance documents including AMM, IPC, MPD, SRM, WDM
Ability to obtain and maintain a valid travel passport
Ability to travel internationally up to 75%
Proven critical thinking and communication skills
Experience with 737, 777, or 787 aircraft operations, systems, avionics, engineering or flight test preferred
Prior customer support experience preferred
Strong verbal and written communication skills
Experience coordinating technical solutions for airline customers
Familiarity with 737, 777, 787 or other aircraft systems, airline operations and troubleshooting

Job Duties

Use multi-disciplined technical expertise and company knowledge to assist the customer in achieving and sustaining high dispatch reliability and operational proficiency
Investigate product problems, determine cause, and develop and implement corrective action
Understand customer expectations and assist in interpreting and using support data and documents
Provide technical on-the-job training of aircraft systems and Boeing products and services
Act as the on-site liaison between Boeing and customer personnel of varying backgrounds
Work unsupervised for extended periods in diverse cultural and economic environments
Provide technical and operational product data to Boeing organizations
Travel extensively including multiple continuous short-term assignments
Communicate effectively with all management levels and customers
Be available on-call 24/7 as required by customer support needs

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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