Field Operations Support Assistant (part-time)
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $21.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Life insurance
Disability insurance
Job Description
Our client is a distinguished funeral home and cemetery services provider located in El Paso, Texas. With a commitment to honoring lives and embracing compassionate memorial services, the company has established itself as a great place to work where associates are valued and respected. The firm operates facilities including funeral homes, cemeteries, and crematories, serving families during their most difficult times. This company prioritizes maintaining high standards of professionalism while delivering empathetic and customer-focused services that cater to the needs of the families it serves. It fosters an environment of care and integrity, encouraging its associates to build meaningful relationships... Show More
Job Requirements
- High school diploma or equivalent
- 1 - 2 years of experience in an office clerical or customer service capacity
- Experience working in a customer-focused and fast-paced professional environment
- Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines
- Basic mathematics skills
- Good verbal and written communication skills
- Strong organizational skills and detail oriented
- High level of compassion and integrity
- Ability to maintain confidentiality
Job Qualifications
- High school diploma or equivalent
- 1 - 2 years of experience in an office clerical or customer service capacity
- Experience working in a customer-focused and fast-paced professional environment
- Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines
- Basic mathematics skills
- Good verbal and written communication skills
- Strong organizational skills and detail oriented
- High level of compassion and integrity
- Ability to maintain confidentiality
Job Duties
- Prepares death certificates, prayer cards and related documents
- Completes required permits and or certificates
- Prepares and processes Veteran's paperwork
- Prepares marker monument placement paperwork
- Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules
- Prepares and distributes daily schedules, reports, and documents
- Receives and processes payments and contracts
- Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers
- Orders office supplies
- Oversees the processing of installation orders to grounds and maintenance departments
- Processes accounts payable transactions
- Assists with the preparation of obituaries
- Assists location management, sales, family service counselors and payroll as needed
- Acts as backup to receptionist
- Greets family members and friends
- Communicates client family's needs promptly and accurately to the appropriate staff member
- Conveys a sense of concern and empathy with client family members at all times
- Responds to customer inquiries via telephone, internet and in person
- Maintains professional and cooperative relationships with county clerk, medical examiner and physicians
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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