Field Operations Manager

Atlanta, GA, USA|Travel, Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $75,000.00 - $110,000.00

Work Schedule

Day Shifts

Night Shifts

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Matching 401k

company paid pension

stock purchase plan

Tuition Reimbursement

Paid parental leave

Discounted childcare resources

company service vehicle

Job Description

Ecolab is a global leader in water, hygiene, and infection prevention solutions and services. With a strong commitment to innovation and sustainability, Ecolab collaborates with customers across various industries to provide effective programs and solutions that protect people and vital resources. The company is renowned for its science-based expertise and cutting-edge technology, making it a trusted partner for businesses worldwide, particularly in the commercial pest elimination sector.

Ecolab's Pest Elimination team is dedicated to serving communities and customers by safeguarding public health, ensuring food safety, and protecting properties from the damaging effects of pests. Focused exclusively on commercial pest solutions, this team tackles even the most complex pest challenges with targeted, science-based strategies that deliver results. Their work supports a variety of commercial establishments including restaurants, hospitals, hotels, retail stores, food and beverage plants, schools, and nursing homes. By joining Ecolab’s Pest Elimination team, you become part of a mission-driven organization that values environment-friendly methods and safety above all.

The Field Operations Manager role at Ecolab in McDonough, GA, is an exciting leadership opportunity within this innovative and industry-leading Pest Elimination team. This position is primarily field-based and focuses on directing a dedicated team of 8-10 Service Specialists who deliver pest detection, elimination, and prevention solutions. As a Field Operations Manager, you will ensure service excellence, compliance with applicable laws and regulations, and actively pursue new sales opportunities that foster business growth. Leadership includes responsibilities like overseeing district initial services, managing inventory, conducting quality assurance visits, and championing a strict culture of safety across your team.

Ecolab provides an impressive benefits package from day one, including medical, dental, vision insurance, matching 401k contributions, a company-paid pension plan, stock purchase options, tuition reimbursement, paid parental leave, and access to discounted childcare resources. Additionally, you will receive a company service vehicle for business use and gain access to best-in-class tools, technology, and resources designed to set you up for success. As a Field Operations Manager, you will have the opportunity to grow your income by driving district profitability and be part of a dynamic team that values safety and operational excellence.

This role is designed for individuals who excel in leadership, enjoy working in fast-paced environments, and are committed to customer satisfaction and service delivery. The successful candidate will have the chance to develop associates, build strong customer relationships, and contribute to a safer, pest-free community. Compensation for this position ranges from $75,000 to $110,000 annually, depending on experience and performance, with both base pay and incentive components. Join Ecolab’s Pest Elimination team to make a meaningful difference while advancing your career with a company that truly values its people and their professional growth.

Job Requirements

High school diploma or equivalent
3 years of field support or service-related industry experience
Position requires the ability to work overnight shifts as needed
Position requires the ability to obtain required pest certification and/or business licensing pursuant to state/local law
Position requires a current and valid driver's license
Ecolab conducts a background check on all candidates who receive a job offer
Position requires a drug test including THC for all candidates who receive a job offer due to federal contract requirements
Immigration sponsorship not available for this role

Job Qualifications

High school diploma or equivalent
3 years of field support or service-related industry experience
Ability to work overnight shifts as needed
Ability to obtain required pest certification and/or business licensing pursuant to state/local law
Current and valid driver's license
Proven record of meeting customer needs, quality service delivery and meeting business objectives
Exceptional communication and organization skills with aptitude to implement change initiatives
Good decision-making and problem-solving skills when handling challenging situations in a fast-paced environment
Prior experience in value added sales and/or new account generation
Prior budget and P&L responsibilities
Bi-lingual - English and Spanish (preferred)
Bachelor's degree (preferred)
3 years supervisory or team leadership experience in a field support or service-related industry (preferred)

Job Duties

Lead a team of 8-10 Service Specialists responsible for day and night route management while ensuring service excellence and compliance with applicable regulations/laws
Take an active role in hiring, assessing, and developing associates to become the next leaders at Ecolab while emphasizing on customer retention, growing existing accounts & maintaining a high level of customer satisfaction
Ensure your team of service specialists achieves their financial and service delivery goals
Pursue sales and new business opportunities
Coordinate initial services and maintain inventory and perform QA visits
Build and maintain customer relationships within the market
Be a champion of safety and ensure your team upholds strong safety practices and values