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Field Operations Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $75,000.00 - $110,000.00
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Work Schedule

Day Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Matching 401k
company paid pension
stock purchase plan
Tuition Reimbursement
Paid parental leave
Discounted childcare resources

Job Description

Ecolab is a global leader in water, hygiene, and infection prevention solutions and services. Their Pest Elimination division is an industry-leading team that focuses exclusively on commercial pest solutions, serving restaurants, hospitals, hotels, retail stores, food and beverage plants, schools, nursing homes, and other commercial establishments. With a commitment to safeguarding public health, food safety, and property from the harmful effects of pests, Ecolab combines science-based expertise with cutting-edge innovation to address the most complex pest challenges faced by their customers. The company's dedication to delivering top-quality service and its comprehensive approach to pest management makes it a trusted partner for businesses that value safety, health, and operational efficiency.

The Field Operations Manager role based in Fort Lauderdale, FL, offers an exciting opportunity for professionals in the pest elimination or service industries. As a Field Operations Manager, you will lead and develop a team of 8-10 Service Specialists who provide pest detection, elimination, and prevention solutions to a variety of commercial clients. Your leadership will play a crucial role in ensuring the delivery of service excellence, compliance with regulatory requirements, and driving district profitability. Responsibilities also include managing initial service setups, performing quality assurance visits, pursuing sales opportunities, and maintaining strong customer relationships within the assigned market.

This role is field-based, requiring travel within Fort Lauderdale and surrounding areas, offering a dynamic work environment where no two days are the same. The position combines operational leadership with customer service and business development, making it an ideal fit for individuals who thrive on managing both people and processes in a fast-paced setting. Ecolab provides a company vehicle for business use and equips the team with best-in-class resources, tools, and technology to support their work.

Ecolab’s culture emphasizes safety and continuous professional growth. From day one, associates have access to a comprehensive benefits package including medical, dental, vision coverage, a matching 401k plan, company-paid pension, stock purchase plans, tuition reimbursement, paid parental leave, and discounted childcare resources. The compensation range for this position is $75,000 to $110,000 annually, reflecting base pay and performance-based incentives, with factors such as experience, education, and geography taken into account.

Joining Ecolab means becoming part of a reputable company that values innovation, integrity, and quality service. This role not only offers a competitive salary and benefits but also the chance to make a tangible impact on the community by protecting public health and property through effective pest management solutions. If you are motivated to lead a dedicated team, foster customer satisfaction, and grow your income within a company that prioritizes safety and excellence, this opportunity in Fort Lauderdale offers a fulfilling career path with Ecolab's Pest Elimination team.

Job Requirements

  • High school diploma or equivalent
  • 3 years of field support or service-related industry experience
  • Position requires the ability to work overnight shifts as needed
  • Position requires the ability to obtain required pest certification and/or business licensing pursuant to state/local law
  • Position requires a current and valid driver's license
  • Ecolab conducts a background check on all candidates who receive a job offer
  • Due to federal contract requirements, this Pest Elimination position requires a drug test including THC for all candidates who receive a job offer
  • Immigration sponsorship not available for this role

Job Qualifications

  • Bachelor's degree
  • 3 years supervisory or team leadership experience in a field support or service-related industry
  • Proven record of meeting customer needs, quality service delivery and meeting business objectives
  • Exceptional communication and organization skills with aptitude to implement change initiatives
  • Good decision-making and problem-solving skills when handling challenging situations in a fast-paced environment
  • Prior experience in value added sales and/or new account generation
  • Prior budget and P&L responsibilities
  • Bi-lingual - English and Spanish

Job Duties

  • Lead a team of 8-10 Service Specialists responsible for day and night route management while ensuring service excellence and compliance with applicable regulations / laws
  • Take an active role in hiring, assessing, and developing associates to become the next leaders at Ecolab while emphasizing on customer retention, growing existing accounts & maintaining a high level of customer satisfaction
  • Ensure your team of service specialists achieves their financial and service delivery goals
  • Pursue sales and new business opportunities
  • Coordinate initial services and maintain inventory and perform QA visits
  • Build and maintain customer relationships within the market
  • Be a champion of safety and ensure your team upholds strong safety practices and values

Job Criteria

Experience

Mid Level (3-7 years)


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