Festival and Event Coordination Leader (CHARLOTTE)

Carowinds is a premier amusement park located on the border of North and South Carolina, renowned for its thrilling rides, family-friendly attractions, and dynamic entertainment offerings. As a leading entertainment destination, Carowinds prides itself on delivering exceptional guest experiences through its diverse entertainment programming and commitment to guest satisfaction. The park encompasses various entertainment departments including Character Programs, Special Event and Festival programming, Technical and Production teams, Costumes and Cosmetology teams, as well as Show and Stage Management divisions. Each team contributes to creating a vibrant and memorable atmosphere, making Carowinds a sought-after location for recreation and leisure. Known for fostering a positive workplace culture, the park offers employment opportunities that combine fun with professional development in an exciting amusement park environment.

The Entertainment Supervisor role at Carowinds is vital to the successful delivery of all entertainment experiences throughout the park. This position requires strong leadership abilities, excellent communication skills, meticulous attention to detail, and a positive, proactive attitude. Entertainment Supervisors are responsible for supervising associates and performers, overseeing daily operations within the Entertainment department, and ensuring safety and quality standards are consistently met. They play an integral role in supporting various entertainment programs, ranging from managing the daily operations of Character Programs to coordinating Special Events and Festivals, ensuring smooth production in Technical and Production teams, supporting the Costumes and Cosmetology teams, and assisting in Stage Management for live Shows.

In this supervisory capacity, individuals contribute towards maintaining clean, safe, and well-organized workspaces and guest-facing areas. They foster teamwork and create an inclusive, supportive work environment that motivates associates to deliver superior entertainment experiences. Responsibilities also include schedule management, timekeeping oversight, guest service excellence, and conflict resolution in a manner that aligns with park policies. Supervisors coordinate logistics for special events and activations, maintain accurate records and reports, monitor inventory supplies, and ensure all departmental and park protocols are strictly followed.

This position offers a rewarding and fun career path that can help build essential professional skills and provides meaningful work experience within a high-energy environment. Carowinds values individuals who are passionate about entertainment and guest service, enjoy working with diverse groups, and are eager to contribute positively to the park's dynamic entertainment landscape. The role typically requires availability during weekdays, weekends, evenings, and holidays to meet operational needs.

Employment with Carowinds as an Entertainment Supervisor not only offers a chance to be part of an exciting amusement park operation but also provides opportunities for career advancement through training and hands-on experience. The position is suited to those with a strong sense of responsibility, a commitment to safety, and a passion for creating joyful moments for guests and team members alike. Prospective candidates who desire a fulfilling role within a fast-paced entertainment setting and who embrace the park's spirited and guest-focused culture are encouraged to apply.