F+B Manager (Multi-Outlet)

Hotel Heron is an exceptional hospitality establishment located in the heart of Old Town Alexandria. The hotel combines historic charm with modern amenities to offer guests a unique and luxurious experience. Founded originally in 1926 as the George Mason Hotel, Hotel Heron has been thoughtfully transformed through an adaptive reuse project that preserves its historic inn character while adding a contemporary adjacent building. This combination creates an inviting space that integrates elevated guest rooms, sophisticated event spaces, and vibrant public areas. As part of the Curio Collection by Hilton, the hotel benefits from the backing of a global portfolio of distinctive and independently spirited properties, providing a strong foundation for quality and innovation in hospitality services. Hotel Heron features 134 stylish rooms, a signature restaurant offering hearth-inspired Mid-Atlantic cuisine, a secretive craft cocktail bar, and a seasonal rooftop bar with breathtaking views of the Potomac River. Complementary amenities include a state-of-the-art fitness center and flexible meeting spaces designed for socializing, working, dining, and relaxing.

The Multi-Outlet Food and Beverage (F&B) Manager role at Hotel Heron is a key leadership position reporting directly to the Director of Food and Beverage. This exempt position is tasked with leading a talented team of hospitality professionals across multiple F&B outlets within the hotel, including bars and dining venues. The position requires a hands-on manager who excels in a fast-paced, high-expectation environment, capable of orchestrating seamless operations in a dynamic, often high-pressure setting. The manager will collaborate closely with outlet managers, culinary teams, and other departments to ensure consistency in service delivery, adherence to brand standards, and exceptional guest experiences.

A significant component of the role involves beverage program leadership—designing and evolving cocktail, wine, beer, and non-alcoholic beverage selections that align with the hotel’s concept, seasonality, and market trends. The manager will also be responsible for vendor relations, negotiating pricing, managing inventories and controlling costs to maintain profitability. Leadership duties extend to recruiting, mentoring, and developing staff, fostering a culture of professionalism and continuous improvement, and creating training programs to elevate beverage knowledge and service quality.

The guest experience is paramount in this role, with the manager handling VIP guests, coordinating events and promotions that enhance the hotel’s brand, and managing service recovery with care and professionalism. Operational compliance, including health, safety, and alcohol service regulations, is rigorously maintained to assure high standards and a safe environment.

This role offers attractive benefits, including paid vacation, sick time, holidays, discounted food and lodging rates, and affordable group insurance options covering medical, dental, vision, and even pet insurance. Employees also receive paid volunteer time and enjoy a workplace environment that values diversity, equity, and inclusion.

Hotel Heron seeks a candidate with over three years of progressive food and beverage management experience, preferably within luxury or high-volume, multi-outlet environments. Essential attributes include strong financial acumen, beverage expertise, exceptional leadership, and the ability to thrive under pressure while maintaining a positive and empathetic approach. Preferred qualifications include wine or beverage certifications and experience in hotel or lifestyle hospitality settings. This opportunity is ideal for a dedicated hospitality leader passionate about crafting memorable service in an iconic setting, capable of inspiring their team to elevate every guest interaction.