Job Overview
Employment Type
Full-time
Compensation
Salary
Range $60,000.00 - $70,000.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
potential for career advancement
Paid training
Phone stipend
Car stipend
Ira match
Health Insurance
Vision Insurance
Dental Insurance
Paid sick time
Monthly bonuses
Job Description
Jersey Mike's Subs is a renowned and beloved sandwich franchise founded in 1956 in Point Pleasant, New Jersey. With decades of tradition, Jersey Mike's has built its reputation on a strong sense of community, exceptional customer service, and the commitment to providing the highest quality sub sandwiches. The company takes pride in a culture of "giving" and supporting local communities, fostering personal and professional growth among its employees. Known for its authentic subs made with fresh ingredients, Jersey Mike's maintains a warm, inviting atmosphere where customers and team members alike feel valued and appreciated. The company’s mission revolves around serving delicious food while creating a positive and uplifting environment for customers and staff. This dedication to quality and community engagement has fueled the ongoing expansion of the franchise, allowing it to thrive and consistently grow year after year.
The role of the General Manager at Jersey Mike's Subs represents a pivotal leadership position responsible for overseeing the day-to-day operations of a single store. This full-time position offers a competitive salary range of $60,000 to $70,000 plus commission, with an expectation of working 50 or more hours per week. The General Manager’s primary responsibility is to lead the store in delivering superior customer service and high-quality products while ensuring the store’s operational and financial objectives are met. This role requires hands-on leadership, from managing food preparation and inventory control to recruiting, training, and mentoring a dedicated team of employees. The successful candidate will embody Jersey Mike's values by creating a positive workplace culture that inspires team members and fosters community involvement through local fundraisers and marketing initiatives.
At Jersey Mike’s, career growth is performance-based with clear stages of development for those interested in advancing within the company. Beginning with mastering core positions and earning certifications, aspiring leaders can progress to leadership certification and eventually enter the Manager-in-Training (MIT) program – designed to prepare individuals for store management through comprehensive training in operational excellence, labor management, and financial responsibilities. General Managers not only drive sales and profitability but also uphold the highest standards of food safety, customer satisfaction, and employee development. They are expected to lead by example with strong communication skills, a positive attitude, and the ability to thrive in a fast-paced environment. The role encourages innovation and accountability while maintaining Jersey Mike’s tradition of quality and community focus.
In addition to the rewarding work environment, General Managers benefit from an attractive compensation package that includes paid training, potential career advancement, health insurance, dental and vision coverage, an IRA match, paid sick time, monthly bonuses, and stipends for phone and car expenses. Jersey Mike's values the well-being and development of its leadership team, ensuring that managers have the tools and support necessary to succeed. This is a unique opportunity for motivated individuals who are passionate about food service, leadership, and community engagement to join a respected and growing franchise. Becoming a General Manager with Jersey Mike's means joining a family dedicated to making a difference one sub at a time, fostering a workplace culture filled with positive energy, mutual respect, and unlimited growth potential.
The role of the General Manager at Jersey Mike's Subs represents a pivotal leadership position responsible for overseeing the day-to-day operations of a single store. This full-time position offers a competitive salary range of $60,000 to $70,000 plus commission, with an expectation of working 50 or more hours per week. The General Manager’s primary responsibility is to lead the store in delivering superior customer service and high-quality products while ensuring the store’s operational and financial objectives are met. This role requires hands-on leadership, from managing food preparation and inventory control to recruiting, training, and mentoring a dedicated team of employees. The successful candidate will embody Jersey Mike's values by creating a positive workplace culture that inspires team members and fosters community involvement through local fundraisers and marketing initiatives.
At Jersey Mike’s, career growth is performance-based with clear stages of development for those interested in advancing within the company. Beginning with mastering core positions and earning certifications, aspiring leaders can progress to leadership certification and eventually enter the Manager-in-Training (MIT) program – designed to prepare individuals for store management through comprehensive training in operational excellence, labor management, and financial responsibilities. General Managers not only drive sales and profitability but also uphold the highest standards of food safety, customer satisfaction, and employee development. They are expected to lead by example with strong communication skills, a positive attitude, and the ability to thrive in a fast-paced environment. The role encourages innovation and accountability while maintaining Jersey Mike’s tradition of quality and community focus.
In addition to the rewarding work environment, General Managers benefit from an attractive compensation package that includes paid training, potential career advancement, health insurance, dental and vision coverage, an IRA match, paid sick time, monthly bonuses, and stipends for phone and car expenses. Jersey Mike's values the well-being and development of its leadership team, ensuring that managers have the tools and support necessary to succeed. This is a unique opportunity for motivated individuals who are passionate about food service, leadership, and community engagement to join a respected and growing franchise. Becoming a General Manager with Jersey Mike's means joining a family dedicated to making a difference one sub at a time, fostering a workplace culture filled with positive energy, mutual respect, and unlimited growth potential.
Job Requirements
- Strong communication skills
- Food service experience
- High school diploma or GED, college degree preferred
- Computer skills
- Problem solving skills, customer service and decision making
- Must be able to work a 5-day, 50-hour shift including occasional weekends and most holidays
- Maintain and enforce standard operating procedure of the company
- Must be able to properly lift, pull and push up to 25lbs
- Ability to travel to other restaurants, main office, meetings, etc as needed
- Strong communication and leadership skills
- Self-motivated, service-oriented, and friendly
- Ability to handle multiple tasks simultaneously
Job Qualifications
- High school diploma or equivalent
- 2 year quick service restaurant (QSR) experience preferred
- Serve Safe Certification - Food Handler
- Must be 18 years or older to operate the slicer
- Reliable transportation
- Excellent menu and product knowledge
- Strong leadership and communication skills
- Ability to thrive in a fast-paced environment
- Commitment to personal and professional growth
- Ability to communicate effectively with guests
- Participation in Jersey Mike's training programs
Job Duties
- Manages food and labor costs
- Trains, monitors, and reinforces food safety procedures
- Executes company policies and procedures
- Develops and implements appropriate strategies to resolve unfavorable trends to enhance sales and profits
- Provides proper training for team members
- Anticipates and identifies problems and initiates appropriate corrective action
- Hiring and developing employees, conducting new hire orientation, and developing the training plan for each new hire
- Scheduling and deploying the team correctly
- Addressing performance issues, retention of store management and crew
- Assisting in the resolution of customer issues
- Uphold company food safety, food handling and sanitation requirements to ensure health and safety of customers and employees
- Ensure business and personnel practices are conducted according to state and federal laws and consistent with Jersey Mikes policies and procedures
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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