Fast Track to General Manager - Start at $22/hr + Unlock Salary!

Syracuse, NY, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $60,000.00 - $70,000.00
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Work Schedule

Standard Hours
Flexible
Weekend Shifts
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Benefits

potential for career advancement
Paid training
Phone stipend
Car stipend
Ira match
Health Insurance
Vision Insurance
Dental Insurance
Paid sick time
Monthly bonuses

Job Description

Jersey Mike's Subs is a well-established and beloved sandwich shop brand that has been serving up delicious subs since 1956. Founded in Point Pleasant, New Jersey, Jersey Mike's has grown into a multi-unit franchise system that prides itself on community engagement, quality, and exceptional customer service. The company's mission is not only to provide high-quality sub sandwiches but also to foster a culture of giving back to local communities and supporting the personal and professional growth of its team members. Jersey Mike's is recognized for its warm, welcoming atmosphere, where employees and customers alike feel valued and part of a close-knit family. This culture is built on principles of respect, positivity, and mutual support, making it an attractive employer for people who want to grow within a dynamic and spirited environment.

The General Manager role at Jersey Mike’s is an exciting and rewarding opportunity within the Legend Subs franchise system. This full-time position commands a competitive salary range of $60,000 to $70,000 per year, plus commission, for candidates willing to work 50 or more hours per week. The General Manager is the cornerstone of the store's success, responsible for overseeing all aspects of store operations including food preparation standards, employee management, inventory control, and customer satisfaction. This role involves leading by example, motivating the team, and maintaining the highest standard of food quality, safety, and sanitation while also driving profitability.

The development path to becoming a General Manager is structured yet performance-based, allowing ambitious individuals to advance quickly from entry-level positions through various certification phases. Starting with the Phase 1 Certification, candidates master core roles before progressing to leadership and operational management training. Successful completion leads to the Manager-in-Training program designed for advanced operational management preparation, focused on financial oversight, team development, and independent store operations. The program promotes leadership maturity through hands-on experience, coaching, and accountability.

The ideal Jersey Mike’s General Manager brings strong leadership and communication skills alongside extensive food service or quick service restaurant experience. The role demands effective problem-solving, multitasking ability, and a service-oriented, friendly attitude. Key responsibilities include staff hiring, training and scheduling, managing food and labor costs, implementing company policies, ensuring compliance with safety and sanitation standards, and driving local marketing initiatives. The General Manager also plays a critical role in maintaining a positive store culture that aligns with Jersey Mike’s values of community involvement and employee development.

Jersey Mike’s supports its General Managers with robust benefits such as paid training, health and dental insurance, IRA matching, paid time off, monthly bonuses, and stipends for phone and car expenses. The company emphasizes career advancement opportunities, offering a clear growth trajectory for those inclined to develop within the Jersey Mike’s system. By joining Jersey Mike’s, employees not only become part of a successful brand but also engage in meaningful work that positively impacts their community and fosters personal growth. This combination of a supportive culture, comprehensive training, attractive compensation, and advancement opportunities positions Jersey Mike’s as an excellent employer for individuals seeking a fulfilling career in restaurant leadership.

Job Requirements

  • Strong communication skills
  • food service experience
  • high school diploma or GED with college degree preferred
  • computer skills
  • problem solving skills, customer service and decision making
  • ability to work 5-day, 50-hour shifts including occasional weekends and holidays
  • maintain and enforce standard operating procedures
  • ability to properly lift, pull and push up to 25lbs
  • ability to travel to other restaurants, main office, meetings
  • leadership skills
  • self-motivated, service-oriented, and friendly
  • ability to handle multiple tasks simultaneously

Job Qualifications

  • High school diploma or equivalent
  • two years of quick service restaurant experience preferred
  • serve safe certification or food handler certification
  • must be 18 years or older to operate slicer
  • reliable transportation
  • excellent menu and product knowledge
  • strong leadership and communication skills
  • ability to thrive in a fast-paced environment
  • desire to improve self and skill sets
  • ability to communicate effectively with guests
  • participation in Jersey Mike's training programs
  • able to meet schedule requirements and be reliable

Job Duties

  • Manages food and labor costs
  • trains, monitors, and reinforces food safety procedures
  • executes company policies and procedures
  • develops and implements strategies to resolve unfavorable trends to enhance sales and profits
  • provides proper training for team members
  • anticipates and identifies problems and initiates corrective action
  • hires and develops employees, conducts new hire orientation, and develops training plans
  • schedules and deploys the team appropriately
  • addresses performance issues and retains store management and crew
  • assists in resolving customer issues
  • upholds company food safety, food handling and sanitation requirements
  • ensures business and personnel practices comply with laws and company policies

Job Criteria

Experience

Mid Level (3-7 years)


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