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FAST Service Specialist

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $17.00 - $24.00
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Benefits

annual bonus eligibility
Health Insurance
Dental Insurance
Paid Time Off
flexible scheduling
Professional development opportunities
inclusive work environment

Job Description

Epiq is a leading global provider of legal services and technology that empower corporate legal departments, law firms, and governmental agencies to manage and execute their legal work with greater efficiency and cost-effectiveness. With a focus on innovation and client satisfaction, Epiq delivers comprehensive solutions including electronic discovery, class action settlement administration, bankruptcy support, and regulatory compliance services. Established as a trusted partner in the legal ecosystem, Epiq continually invests in advanced technology and skilled human resources to meet the complex demands of the legal industry worldwide.

Working at Epiq means joining a vibrant workplace culture where employees tru... Show More

Job Requirements

  • High school diploma or GED
  • 1+ years' work experience in a customer services field
  • ability to multitask with attention to detail
  • ability to resolve issues with professionalism and tact
  • ability to lift or move 40 lbs or greater
  • ability to grasp, lift, or carry packages on a standard wheeled cart with a load capacity of 75 lbs
  • ability to walk, bend, kneel, stand or sit for an extended period of time

Job Qualifications

  • High school diploma or GED
  • 1+ years' work experience in a customer services field
  • ability to multitask with attention to detail
  • ability to resolve issues with professionalism and tact
  • physical ability to lift or move 40 lbs or greater
  • ability to grasp, lift, or carry packages on a standard wheeled cart with a load capacity of 75 lbs
  • capability to walk, bend, kneel, stand, or sit for extended periods

Job Duties

  • Metering, sorting, and distributing mail and accountable packages per schedule
  • accurately producing copy, print, and scan projects per written instructions
  • answering incoming telephone calls and routing to the appropriate person
  • greeting and announcing visitors in a friendly and professional manner
  • coordinating and maintaining client conference rooms, common areas, and kitchens to ensure cleanliness and supply availability
  • maintaining inventory control and ordering supplies as needed
  • performing upkeep of copy rooms and general office supplies, delivering paper, and conducting basic daily maintenance
  • assisting with hanging pictures, small office moves, cleaning services, and communicating building or equipment concerns
  • maintaining flexibility in weekly work schedules to cover absences and vacations

Job Location

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