F&B Supervisor - Food Bazaar

Hammond, IN, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $20.30 - $27.50

Work Schedule

Flexible

Benefits

Group medical

Dental Insurance

Vision Insurance

Life insurance

Flexible spending account

Employee assistance program

Paid Time Off

401k with Matching

Shift Differential

discretionary quarterly bonuses

Job Description

Wind Creek Chicago Southland is a premier casino and hotel destination located in East Hazel Crest, Illinois. As a member of the Wind Creek Hospitality family, this establishment is dedicated to providing guests with exceptional entertainment, dining experiences, and hospitality services. The venue combines a vibrant casino environment with an array of food and beverage options designed to cater to diverse preferences, creating an exciting and dynamic atmosphere for guests seeking both relaxation and entertainment. The casino's commitment to excellence is reflected in its focus on guest satisfaction, attention to detail, and adherence to high standards across all operational areas.Show More

Job Requirements

High school diploma or GED or current enrollment with completion within six months
Must be 21 years or older
Experience in multi-shift, complex organizations
Familiarity with financial data and cost control techniques
Ability to lift and carry up to 40 pounds
Ability to work independently and as part of a team
Flexibility to work irregular and odd hours
Ability to maneuver all service areas
Ability to handle guest and employee conflicts calmly
Willingness to travel and attend training
Must complete Responsible Vendor Alcoholic Beverage Service and BASSET training
Must complete ServeSafe Sanitation training
Ability to obtain and maintain Illinois Occupational License and remain in good standing with Illinois Gaming Board
Must pass a job interview including a guest service audition

Job Qualifications

Associate's degree in related field
Two years' food and/or beverage supervisory experience or one year as a dual-rate supervisor in a Wind Creek Hospitality F&B department or two years in the hiring department
Extensive knowledge of food products and service techniques
Excellent interpersonal and customer service skills
Strong communication skills, both verbal and written
Ability to coordinate multiple tasks with minimal direction
Competency with Micros Point of Sale system and computer-based scheduling and booking systems
Ability to analyze data for reports
Maturity and dependability