F&B Supervisor

Viceroy Hotels & Resorts is a distinguished leader in modern luxury hospitality, offering a fresh perspective centered on enriching cultural experiences and meaningful connections. With a dedicated commitment to crafting unique and immersive stays, Viceroy allows guests to create unforgettable narratives deeply rooted in the authenticity of each destination. Their diverse portfolio includes exceptional properties in inspiring locations such as Los Cabos, Santa Monica, Chicago, Riviera Maya, Kopaonik, Snowmass, Washington D.C., St. Lucia, and Portugal’s Algarve, with an exciting new resort scheduled to open in Sun Valley, Idaho, in summer 2026. This impressive range of destinations highlights the brand’s dynamic ability to blend luxury accommodation with local culture, ensuring every guest experiences the distinctive charm and character of the locale.

The current job opening is for the position of Seasonal Food & Beverage Supervisor at Viceroy Chicago, IL. This role is pivotal in managing and coordinating all food and beverage operations within the property, including kitchen and back-of-house functions. The supervisor is responsible for maintaining profitable operations by managing budgets related to revenue and payroll, reducing employee turnover, and promoting business through innovative marketing ideas. The position requires a strong focus on maintaining the highest quality in both product and service, while also ensuring compliance with health, safety, sanitation, and liquor laws. The Seasonal Food & Beverage Supervisor plays a key role in leadership, overseeing F&B personnel and responding promptly and effectively to guest concerns to ensure an exceptional experience.

This role emphasizes collaboration with the Food & Beverage Manager to monitor departmental performance against budgets, industry trends, and operational goals. Additional responsibilities include loss prevention, inventory control, preparing reports, and conducting staff training and meetings regularly to align team efforts with the organization’s standards. The supervisor also oversees the employee cafeteria and ensures standard operating procedures (SOPs) are followed meticulously. This position demands a service-oriented mindset, excellent communication skills, and the ability to handle multiple priorities while maintaining composure and professionalism under pressure.

Ideal candidates should have a minimum of three years of progressive experience in hotel food and beverage management or related fields, with educational qualifications ranging from a two-year college degree with additional experience to a four-year degree and relevant background. Proficiency in computer systems, including Windows and company-specific software, is essential. Physical requirements include the ability to exert medium work, occasionally lifting up to 50 pounds. This role requires an individual who is attentive, friendly, courteous, and proactive in addressing concerns, ensuring guest satisfaction, and enhancing the overall quality of the food and beverage services at Viceroy Chicago.