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Job Overview
Employment Type
Full-time
Seasonal
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Meal Allowances
Job Description
Viceroy Hotels & Resorts is a distinguished leader in modern luxury hospitality, offering a fresh perspective centered on enriching cultural experiences and meaningful connections. With a dedicated commitment to crafting unique and immersive stays, Viceroy allows guests to create unforgettable narratives deeply rooted in the authenticity of each destination. Their diverse portfolio includes exceptional properties in inspiring locations such as Los Cabos, Santa Monica, Chicago, Riviera Maya, Kopaonik, Snowmass, Washington D.C., St. Lucia, and Portugal’s Algarve, with an exciting new resort scheduled to open in Sun Valley, Idaho, in summer 2026. This impressive range of destinations highlights the brand’s dynamic... Show More
Job Requirements
- Minimum three years progressive experience in hotel or related field
- Four-year college degree with three years experience or two-year degree with four or more years experience
- Proficiency in Windows and company software
- Knowledge of food and beverage preparation, health and liquor laws
- Ability to lift up to 50 pounds occasionally
- Effective communication skills
- Ability to multitask and prioritize
- Approach guests and employees courteously and attentively
- Attend required meetings and training
- Maintain regular attendance
- Uphold personal grooming standards
- Comply with hotel standards and regulations
- Ability to handle and solve problems
- Maintain confidentiality
- Perform additional duties as assigned
- Maintain a friendly demeanor
Job Qualifications
- At least three years of progressive experience in hotel or related field
- Four-year college degree with at least three years of related experience or two-year degree with four or more years of experience
- Proficient in Windows and company-approved spreadsheets and word processing
- Knowledgeable of food and beverage preparation techniques
- Familiar with health department rules and liquor laws
- Effective verbal and written communication skills
- Ability to multitask and prioritize
- Strong listening and problem-solving skills
- Experience in staff training and supervision
- Ability to maintain confidentiality
Job Duties
- Supervise and manage all food and beverage personnel
- Respond to guest complaints promptly
- Participate in food and beverage budget preparation and monitoring
- Monitor industry trends and implement competitive strategies
- Coordinate and monitor loss prevention activities
- Prepare and submit reports timely
- Conduct department meetings regularly
- Oversee employee cafeteria operations
- Ensure compliance with liquor laws and health regulations
- Ensure departmental compliance with standard operating procedures
- Interview and hire front-of-house and back-of-house staff
- Conduct and attend required meetings
- Maintain overall guest satisfaction
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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