Job Overview
Compensation
Salary
Range $43,000.00 - $69,600.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Meal Allowances
Job Description
The hiring establishment is a premier hotel renowned for delivering exceptional hospitality services, including exquisite dining experiences. This hotel combines luxury accommodations with outstanding food and beverage offerings, catering to both leisure and business travelers. With a strong commitment to quality and guest satisfaction, the hotel maintains high standards in all departments, especially within its food and beverage operations. Known for its elegant ambiance, professional staff, and commitment to excellence, the hotel continues to be a preferred destination for guests seeking memorable experiences. The establishment prides itself on upholding rigorous health, safety, and service standards, ensuring every guest interaction is positive and professionally handled.
The Food and Beverage Supervisor plays a crucial role in this dynamic environment by overseeing the daily operations of the restaurant, bar, room service, and banquet services within the hotel. This leadership position involves managing the food and beverage staff to ensure seamless service delivery, adherence to the hotel's standards, and overall operational efficiency. The supervisor is responsible for supervising the workflow, coordinating between front and back of house teams, and guaranteeing that guests receive prompt, courteous, and personalized service at all times. Additionally, this role requires a hands-on approach to coaching and supporting employees, fostering a professional and motivated team environment.
In this role, the supervisor ensures that service standards are consistently met or exceeded, monitors cleanliness and presentation of food and beverage outlets, and conducts pre-shift briefings to communicate daily priorities. They play an essential role in financial management by assisting with inventory control, ordering processes, and cost management, all while ensuring accurate billing and handling of cash and POS systems. The position also emphasizes compliance with health and safety regulations, the enforcement of sanitation standards, and creating a safe work environment for staff and guests alike.
Effective communication and coordination are vital components of the Food and Beverage Supervisor’s responsibilities. This role involves working closely with kitchen staff, front office personnel, and the events or banquets teams to support various group functions, airline crew services, and special events hosted by the hotel. The supervisor acts as a liaison to communicate any service issues or operational needs to management, ensuring swift resolution and continuous improvement. Leadership competencies such as team development, problem-solving, time management, multitasking, and attention to detail are critical for success in this role, which demands both operational expertise and a strong customer service orientation.
Overall, the Food and Beverage Supervisor position offers an opportunity to be at the heart of a vibrant hospitality environment where leadership, service excellence, and operational acumen come together to create exceptional guest experiences. This role is ideal for individuals passionate about hospitality, dedicated to maintaining high standards, and eager to contribute to a team-oriented workplace culture within a prestigious hotel setting.
The Food and Beverage Supervisor plays a crucial role in this dynamic environment by overseeing the daily operations of the restaurant, bar, room service, and banquet services within the hotel. This leadership position involves managing the food and beverage staff to ensure seamless service delivery, adherence to the hotel's standards, and overall operational efficiency. The supervisor is responsible for supervising the workflow, coordinating between front and back of house teams, and guaranteeing that guests receive prompt, courteous, and personalized service at all times. Additionally, this role requires a hands-on approach to coaching and supporting employees, fostering a professional and motivated team environment.
In this role, the supervisor ensures that service standards are consistently met or exceeded, monitors cleanliness and presentation of food and beverage outlets, and conducts pre-shift briefings to communicate daily priorities. They play an essential role in financial management by assisting with inventory control, ordering processes, and cost management, all while ensuring accurate billing and handling of cash and POS systems. The position also emphasizes compliance with health and safety regulations, the enforcement of sanitation standards, and creating a safe work environment for staff and guests alike.
Effective communication and coordination are vital components of the Food and Beverage Supervisor’s responsibilities. This role involves working closely with kitchen staff, front office personnel, and the events or banquets teams to support various group functions, airline crew services, and special events hosted by the hotel. The supervisor acts as a liaison to communicate any service issues or operational needs to management, ensuring swift resolution and continuous improvement. Leadership competencies such as team development, problem-solving, time management, multitasking, and attention to detail are critical for success in this role, which demands both operational expertise and a strong customer service orientation.
Overall, the Food and Beverage Supervisor position offers an opportunity to be at the heart of a vibrant hospitality environment where leadership, service excellence, and operational acumen come together to create exceptional guest experiences. This role is ideal for individuals passionate about hospitality, dedicated to maintaining high standards, and eager to contribute to a team-oriented workplace culture within a prestigious hotel setting.
Job Requirements
- High school diploma or equivalent
- minimum 2 years of experience in food and beverage supervision or related role
- ability to lead and motivate a team
- strong organizational and communication skills
- proficiency with POS and inventory management systems
- knowledge of food safety and sanitation standards
- ability to handle guest complaints professionally
- flexibility to work varying shifts including weekends and holidays
Job Qualifications
- High school diploma or equivalent
- prior experience in food and beverage supervision or management
- strong leadership and team development skills
- excellent customer service abilities
- solid problem-solving and decision-making capabilities
- ability to multitask and manage time efficiently
- attention to detail and high standards of cleanliness
- knowledge of health and safety regulations in hospitality
- effective communication and interpersonal skills
Job Duties
- Supervise daily food and beverage operations including restaurant, bar, and room service
- ensure service standards are consistently met or exceeded
- monitor cleanliness, setup, and overall presentation of outlets
- conduct pre-shift briefings and communicate daily priorities
- supervise, coach, and support food and beverage staff including servers, bartenders, runners, and hosts
- lead by example with professionalism and strong service presence
- address employee concerns and escalate when necessary
- assist with scheduling and shift coverage
- ensure all guests receive prompt, courteous, and personalized service
- handle guest complaints or service recovery professionally
- maintain visibility on the floor during peak hours
- monitor sales, upselling, and cost control practices
- assist with inventory, ordering, and stock control
- ensure proper handling of cash, POS systems, and billing accuracy
- enforce health, safety, and sanitation standards including food safety and hygiene
- ensure compliance with hotel policies and local regulations
- maintain a safe working environment for staff and guests
- work closely with kitchen, front office, and events or banquets teams
- support group events, airline crews, and special functions
- communicate service issues or operational needs to management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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