F&B Supervisor

Freehand Miami, part of the renowned Freehand Hospitality Group, is a dynamic and forward-thinking accommodation and lifestyle brand that has rapidly expanded its presence across major cities in Europe and the United States. The brand has made a name for itself by blending boutique hotel accommodation with lively social spaces, offering guests an immersive experience that captures the unique cultural and creative pulse of each city it operates in. With a reputation for innovation and excellence, Freehand has been acknowledged as one of the top 50 most innovative global companies by Fast Company. This distinction underscores the company's commitment to pushing the boundaries within the hospitality sector and delivering truly exceptional experiences to its patrons and staff alike.

At Freehand Miami, the atmosphere is vibrant, social, and inclusive, allowing both guests and employees to express their individuality while being part of a greater community. The company is driven by a vision to create safe, stylish, and engaging environments where cultural action thrives, and memorable moments are made. Offering employment within such an environment means embracing creativity, inclusivity, and a dedication to excellence in guest service.

The Floor Supervisor role at Broken Shaker and Rays Bar located within Freehand Miami is an exciting opportunity for an experienced and passionate leader in the food and beverage industry. This position is pivotal in the daily operations and overall guest experience, aimed at delivering exceptional service and maintaining high standards throughout the venue. The role demands a motivated, organized, and people-oriented individual who thrives in a fast-paced, dynamic setting and is committed to being part of something impactful and inspiring.

As a Floor Supervisor, you will assist the food and beverage management team in ensuring smooth operational flow, from overseeing service quality to managing staff performance and development. The role requires a hands-on approach, with responsibilities extending to staff training, regulatory compliance in health, safety, fire, and food hygiene, and proactive guest engagement to ensure each visitor’s journey is unique and memorable. A key component of this position is to nurture teamwork and foster a motivated staff environment, communicating goals effectively to generate enthusiasm and alignment within the team.

Ideal candidates have a strong commercial sense with an understanding of stock control and cost management, alongside a passion for trending food and beverage concepts. Being cool under pressure, having excellent communication skills, and being willing to engage physically with various aspects of the role are essential qualities. Availability to work flexible hours when needed and eligibility to work within the EU are mandatory requirements. This position presents an excellent chance to grow within an internationally recognized brand that values innovation, employee development, and community spirit.

Joining Freehand means not just taking a job but embarking on a journey with a company that celebrates individuality and creativity while striving for operational excellence. The role of Floor Supervisor is vital to supporting Freehand's mission to deliver outstanding lifestyle and hospitality experiences to its guests and creating a workplace where team members feel valued and inspired. This is a fantastic career opportunity for those passionate about the hospitality industry and looking for a role where they can influence and shape the guest experience day-to-day.