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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $45,000.00 - $72,900.00
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Job Description
Emerald Queen Casino, operated by the Puyallup Tribe, is a premier gaming and hospitality establishment known for delivering exceptional guest experiences across its vibrant casino, dining, and entertainment venues. As a prominent player in the region’s hospitality industry, Emerald Queen Casino commits to maintaining a welcoming and dynamic environment that blends excellent service with entertaining gaming options while honoring the rich heritage and values of the Puyallup Tribe. The casino operates around the clock, providing diverse food and beverage outlets, bars, and entertainment spaces designed to cater to a broad range of guests, from casual visitors to high-volume gaming patrons.... Show More
Job Requirements
- High school diploma or GED equivalent
- Associate degree in hospitality management, business, or a related field
- Four years of full-service food and beverage experience
- One year of leadership experience in a high-volume hospitality environment
- Ability to sit or stand for up to 10 hours a day
- Ability to walk, climb, reach, bend, crouch, push and pull frequently
- Capacity to lift items up to 40 lbs occasionally
- Ability to work in a smoke-filled environment
- Willingness to work evening, weekend, and holiday shifts
- Must obtain a Class III A license as required by the Puyallup Tribal Gaming Regulatory Office and Washington State Gaming Commission
- Must pass pre-employment drug testing
- Indian Preference in hiring applies
Job Qualifications
- High school diploma or GED equivalent
- Associate degree in hospitality management, business, or a related field
- Four years of full-service food and beverage experience
- One year of leadership experience in a high-volume hospitality environment
- Gaming experience preferred
- Experience working with tribal entities preferred
Job Duties
- Lead, coach, and manage food and beverage staff while maintaining schedules that ensure proper coverage and consistent, high quality guest service
- Partner with kitchen leadership to ensure smooth, efficient shift operations and address operational or guest related issues promptly and professionally
- Oversee inventory management, ordering, and cost controls to maximize resources, minimize waste, and prevent loss
- Ensure compliance with all department policies, service standards, and applicable food, beverage, alcohol, and gaming regulations
- Complete accurate shift reporting, payroll processing, and ongoing communication with leadership regarding performance, sales, guest feedback, and improvement opportunities
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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