Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Gym membership

Job Description

Generator is a leading global lifestyle accommodation brand that has made a significant mark with its innovative and experience-driven hostels and hotels across major cities in Europe and the Americas. Founded in London, the brand has expanded rapidly to key urban centers including Miami, New York City, Los Angeles, and Chicago, integrating unique cultural elements of every location into its design and service. Recognized as one of the top 50 most innovative global companies by Fast Company, Generator offers not only vibrant and stylish accommodation but also a dynamic work environment characterized by creativity, inclusivity, and a strong sense of social connection. The company's commitment to blending chic design with local cultural beats makes it a standout player in the hospitality industry, drawing guests and employees who are passionate about experiencing and sharing the pulse of city life.

The Food and Beverage (F&B) team at Generator Miami plays a crucial role in crafting exceptional guest experiences in one of the brand's flagship locations. Situated in the heart of Miami's South Beach on Collins Avenue, Generator Miami serves as a hub for guests seeking immersive nightlife, fashionable shopping, and the relaxed, sunny atmosphere that the city is famous for. This role offers an exciting opportunity to be part of a fast-moving and pioneering hospitality environment where being yourself is more than encouraged – it is essential to bringing the Generator story to life.

Joining the F&B team means becoming part of a passionate group dedicated to delivering high-quality food and beverage service with a genuine enthusiasm for guests and their satisfaction. This role requires a motivated and organized individual who thrives in a socially engaging setting and is eager to contribute to a brand known for its innovation and cultural relevance. The ideal candidate will have experience within the hospitality or service industry and possess qualities such as creativity, excellent communication skills, and the ability to stay calm under pressure while maintaining professionalism.

As a member of the F&B team, you will be responsible for a variety of tasks ranging from serving food and beverages to communicating dietary needs and special requests to the kitchen team, ensuring orders are accurately taken and transactions are correctly processed. You will maintain clean and organized work areas, uphold the highest standards of personal appearance and job performance, and foster positive relationships within the team to contribute to a supportive and respectful work environment.

Generator offers extensive global employee benefits including unique holiday allowances, financial support for fertility treatments, referral bonuses, gym membership contributions, and opportunities for international career growth. The inclusive and supportive culture empowers employees to grow and succeed while enjoying the vibrant social and cultural benefits of working in a top-tier hospitality brand.

This role is ideal for someone who not only loves food and beverage service but also has a passion for travel, contemporary food and drink trends, and a vibrant social lifestyle. If you're ready to bring your energy and enthusiasm to a company committed to innovation and inclusivity, Generator Miami offers an unparalleled platform for your professional journey in the hospitality industry. Employment is contingent on eligibility to work in the United States, and the company maintains a drug-free workplace with equal employment opportunities.

Job Requirements

  • Eligible to work in the United States
  • Previous food and beverage and/or related experience helpful
  • Always keep cool under pressure
  • Show commerciality with a strong passion for driving revenue
  • Understand stock-control and keep costs to a minimum
  • Be creative, innovative and digitally smart
  • Be a 'people person', social and always love our guests
  • Like getting your hands dirty, wherever, whenever, because you will
  • Be an excellent communicator and bi/multi-lingual
  • Available to work when needed

Job Qualifications

  • Experience working within the hospitality/service industry
  • A passion for your city, for travelling and for trending food and drinks concepts
  • Knowledge of contemporary interests and the city
  • Have a genuine interest and enthusiasm for service
  • Be an excellent communicator and bi/multi-lingual
  • Show commerciality with a strong passion for driving revenue
  • Understand stock-control and keep costs to a minimum
  • Be creative, innovative and digitally smart
  • Be a 'people person', social and always love our guests

Job Duties

  • Serve food courses and alcoholic beverages to guests
  • Communicate with the kitchen regarding menu questions, the length of wait, recook orders, and product availability
  • Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
  • Record transaction in POS system at time of order
  • Check in with guests to ensure satisfaction with each food course and/or beverage
  • Present physical and accurate check to guest and process payment
  • Maintain cleanliness of work areas, china, glass, etc., throughout the day
  • Ensure personal appearance is clean and professional
  • Maintain confidentiality of proprietary information and protect company assets
  • Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees
  • Ensure adherence to quality expectations and standards
  • Perform other job duties as requested by management
  • Answer questions on menu selections
  • Set tables according to service standards

Job Criteria

Experience

Mid Level (3-7 years)


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