Job Overview

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Compensation

Hourly
Range $8.75 - $13.25
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development

Job Description

The hiring establishment is a dynamic entity within the food and beverage industry, dedicated to delivering exceptional dining experiences to guests. This company prides itself on maintaining high standards of cleanliness, service efficiency, and customer satisfaction throughout its dining venues and beverage outlets. Recognized for its commitment to quality and hospitality, the organization operates multiple Food and Beverage Venues, including dining rooms, bars, and concessions, ensuring that guests receive prompt and courteous service in a welcoming environment. Employment type typically involves part-time or full-time positions tailored to meet the operational needs of the establishment. Salary specifics may vary, but the role offers competitive compensation aligned with industry standards and the candidate’s experience level.

The role focuses on maintaining optimal guest service levels by managing a variety of responsibilities that contribute to the seamless operation of the food and beverage areas. The successful candidate will be responsible for promptly clearing, cleaning, and resetting tables to ensure a clean and inviting dining atmosphere. They will manage the cleanliness and supply levels of bars, concessions, and dining rooms to support efficient service delivery. The position also entails delivering food from the commissary to different Food and Beverage Venues, showcasing the importance of logistics within the role. Adherence to operating procedures, safety and sanitation regulations, and internal policies is critical to ensure compliance and uphold the establishment's reputation for quality and safety. Maintaining the appearance and functionality of assigned work areas is essential, along with demonstrating a consistently upbeat and engaging demeanor to enhance the overall guest experience.

The role requires promoting outstanding customer relations to build rapport with guests and create a positive dining environment. A thorough knowledge of food and beverage sanitation, guest service principles, and inventory control policies is crucial for maintaining high standards and efficient operations. The employee must also recognize when assistance is needed and communicate effectively with appropriate staff members to address concerns promptly. The position requires strict adherence to all relevant laws, regulations, and internal control protocols, highlighting the importance of regulatory compliance in this role. Additionally, the role may involve other responsibilities as assigned by supervisory personnel, reflecting the diverse and flexible nature of the position within the establishment’s organizational structure.

Job Requirements

  • High school diploma or GED preferred
  • Knowledge and skills needed to safely serve beverages in accordance with internal policies and external regulations and/or laws
  • Knowledge, skills, and abilities to work with personal computers, point of sale systems, food holding, cleaning, and beverage dispensing systems
  • Ability to work effectively with peers, staff members, and regulatory agency personnel
  • Strong written and oral communication skills
  • Problem-solving ability and adaptability
  • Ability to interpret written and oral instructions

Job Qualifications

  • High school diploma or GED preferred
  • Requires knowledge and skills needed to safely serve beverages in accordance with internal policies and external regulations and/or laws
  • Requires the knowledge, skills, and abilities to work with personal computers, point of sale systems, food holding, cleaning, and beverage dispensing systems
  • Must be able to work effectively with peers, staff members, and regulatory agency personnel
  • Strong written and oral communication skills required
  • Ability to solve problems and deal with a variety of situations where only limited standardization exists
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

Job Duties

  • Ensures maximum levels of guest service are experienced by dining room guests by quickly and efficiently stripping, cleaning and resetting tables
  • Cleans and restocks the bars, concessions and dining rooms with required supply items
  • Delivers food from commissary to Food and Beverage Venues
  • Follows all operating procedures, safety and sanitation regulations and departmental policies and procedures
  • Ensures appearance of assigned station or service areas are maintained in a clean and functional manner
  • Demonstrates an upbeat and outgoing demeanor while on duty
  • Promotes outstanding customer relations
  • Must be knowledgeable in food and beverage sanitation, guest service, and inventory control policies, practices, and protocols
  • Notifies appropriate staff members when assistance is needed
  • Ensures compliance with all applicable regulations, laws, internal policies/procedures, and internal control protocols
  • Performs other related duties as may be assigned by reporting senior

Job Criteria

Experience

Mid Level (3-7 years)


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