F&B Outlets Manager (Westin)

Grand Pacific Hotel Services, L.P. is the proud owner and employer of the associates working at the Westin/Solea Carlsbad Resort & Spa. This resort operates as a distinguished hospitality establishment providing luxurious accommodations, exceptional dining, and memorable guest experiences in Carlsbad, California. Renowned for its serene coastal setting and impeccable service, Westin/Solea Carlsbad Resort & Spa attracts a diverse clientele seeking both relaxation and business travel amenities in a premium environment. The resort is committed to maintaining the highest standards of quality and guest satisfaction, leveraging experienced professionals to manage day-to-day operations with excellence and care.

The Food & Beverage Director position at Westin/Solea Carlsbad Resort & Spa involves directing and organizing all Food & Beverage functions within the hotel's outlets. This role is integral to maintaining high standards of food and beverage quality, service, and merchandising, aimed at maximizing profits and enhancing guest experience. The director plans and oversees administration and operational strategies across various outlets including restaurants, bars, and in-room dining services. Leading a team requires effective hiring, training, coaching, and career development to ensure exceptional guest service and associate satisfaction. This role fosters an environment that prioritizes associate engagement through programs like Star Voice, and actively drives creative strategies aimed at revenue enhancement and cost control.

Key responsibilities entail overseeing short and long-term planning, collaborating with the Assistant General Manager and other department heads, developing budgets, marketing plans, and ensuring compliance with all regulatory standards. The Food & Beverage Director is tasked with coordinating special events, managing schedules, and guaranteeing that all outlets operate profitably while consistently delivering high-quality food, service, cleanliness, and merchandising. The role demands strong leadership skills and the ability to operate with minimal supervision in a multifaceted team environment.

This position requires knowledge of federal, state, and local employment laws including those related to equal employment opportunity, civil rights, occupational safety, wage and hour regulations among others. The physical demands of the job include working in varied temperature environments, the ability to walk, stand, sit for extended periods, and the physical capability to lift or maneuver equipment as needed. The ideal candidate will have a culinary, sales, and service background coupled with 4-6 years of experience in food and beverage operations and management. Professional certifications such as a current Food Handler's Card and TIPS certification are mandatory, along with the ability to obtain or maintain any government-required licenses.

The Food & Beverage Director position at Westin/Solea Carlsbad Resort & Spa is a critical role offering a dynamic work environment within a premier hotel setting. It provides excellent opportunities for professional growth, creativity in food and beverage operations, and direct impact on guest satisfaction and business success. Candidates can expect a challenging yet rewarding role requiring dedication, leadership, and a passion for the hospitality industry. All associates are expected to maintain a neat and well-groomed appearance consistent with resort standards and comply fully with the rules and regulations governing the property. Regular attendance and flexibility in work schedule are essential to meet the cyclical nature of the hospitality industry and the varying needs of the hotel’s business. This position underscores a commitment to delivering outstanding service while supporting the welfare and professional development of the team.