F&B Operations Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

competitive earning potential
Dynamic and passionate team
Opportunity to be part of an iconic destination

Job Description

The Iron Horse Hotel is a distinguished hospitality establishment known for its unique blend of boutique hotel accommodations and vibrant culinary experiences. Located in Milwaukee, this landmark hotel is home to three distinct dining and drinking destinations: Branded, a classic bar and restaurant offering craft cocktails and elevated bites; The Yard, an energetic outdoor beer garden and social hub; and Ash, a fine dining restaurant celebrated for its bold flavors and refined presentations. Each outlet embodies the unique spirit of the Iron Horse, combining memorable ambiance with exceptional service to create unforgettable guest experiences. The Iron Horse Hotel prides itself... Show More

Job Requirements

  • Food handler's certificate
  • TABC certificate
  • High school diploma or equivalent
  • Two years of experience in the food and beverage industry
  • Excellent communication skills
  • Basic level of computer knowledge
  • Proficient with Microsoft Word and Excel
  • Flexibility of schedule
  • Creativity
  • Social and interpersonal skills
  • Decision making ability
  • Initiative and sense of urgency
  • Experience in customer service
  • Knowledge of food and beverage types
  • Ordering experience preferred
  • Encourage OSHA Hazard Communication Standard training and certification

Job Qualifications

  • High school diploma or equivalent
  • College degree in a hospitality related industry valued
  • Two years of experience in the food and beverage industry
  • Previous supervisory, leadership, management and coaching skills preferred
  • Knowledge of different types of food and beverage production
  • Knowledge of different types of wine and spirits and their service
  • Experience with Aloha preferred

Job Duties

  • Supports and manages the hotel outlets while working closely with the Director of F and B, other managers, and other hotel departments
  • Responsible for short and long term planning of outlet including group accommodations and events, restaurant service, and supplies
  • Managing work schedules, training, hiring, and coaching and counseling associates
  • Lead and coach the team towards achieving exceptional guest service and employee satisfaction results
  • Full understanding of associate engagement
  • Ability to take the initiative to run the outlet as a free standing entity

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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