F&B Manager - Members Grill Restaurant

Newport Beach, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $70,304.00 - $75,000.00

Work Schedule

Rotating Shifts

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and Development

flexible schedule

Job Description

Our esteemed hospitality establishment is a leading luxury hotel known for delivering exceptional service and memorable experiences to our members and guests. With a rich tradition of excellence in food and beverage services, we pride ourselves on maintaining high standards in all aspects of our operations. Our Club boasts multiple dining facilities including the Members Grill, Resort and Members Pools, and various event spaces, all designed to provide a sophisticated and welcoming environment. We actively seek to enhance the overall guest experience while also ensuring the smooth and profitable operation of our food and beverage outlets. Our commitment to staff development, operational efficiency, and guest satisfaction positions us as a preferred employer in the hospitality industry.

As the Food and Beverage Manager, you will play a pivotal role in sustaining and elevating the quality of our club’s dining experiences. This management position is responsible for leading and overseeing all activities related to our food and beverage operations within the club. You will manage supervisors and team leaders who in turn supervise frontline staff across multiple outlets including the restaurant, Members Grill, pools, and club events. The role requires a hands-on approach where direct involvement on the floor is often necessary, encompassing bartending, serving, wine service, and guest seating. Beyond daily operations, the position demands strategic management of financial performance, inventory, and staffing to meet both budgetary and service goals.

Your leadership will be key in hiring, training, and mentoring the food and beverage team to ensure compliance with policies, adherence to health and safety regulations, and the delivery of exemplary customer service. You will be expected to conduct regular meetings to communicate objectives and maintain a high level of team motivation and performance. Sound financial management skills are critical as you analyze forecasts, control costs, and implement efficient procedures to maximize profitability. Ensuring all food and beverage outlets comply with legal regulations and internal standards is a core responsibility, and you will be actively involved in enforcing cash handling protocols and quality controls.

In addition to operational oversight, your role will encompass guest relations, including addressing and resolving concerns promptly and effectively to uphold our reputation for exceptional service. Managing safety procedures, including personal protective equipment usage and hazard compliance, will form an integral part of your supervisory duties. You will have a direct impact on both employee satisfaction and customer experience, driving success for the club's food and beverage operations and contributing to the overall hospitality excellence for which the hotel is known.

Job Requirements

High school diploma or GED
Three or more years of related and progressive food and beverage experience
One year of supervisory experience in a similar setting
Knowledge of restaurant management and guest relations
Ability to lead and coordinate staff
Completion of required training
Ability to monitor labor and control costs
Strong communication skills
Ability to handle confidential information
Proficiency with MS Office and hotel systems
Attention to detail and multitasking ability
Ability to interpret written and oral instructions
Ability to write reports and correspondences
Must be at least 21 years old to serve alcohol
Completion of TIPS certification
Valid Food Handlers Card or ability to obtain
Flexibility to work holidays, weekends, and alternate shifts
Professional appearance and demeanor.

Job Qualifications

High school diploma or equivalent
Minimum three years of progressive food and beverage experience including at least one year in a supervisory role
Solid knowledge of restaurant management, luxury hotel service standards, guest relations, and etiquette
Ability to lead, mentor, and train staff
Strong communication and interpersonal skills
Ability to manage labor and anticipate business needs
Excellent problem-solving and decision-making skills
Proficient in MS Office and hotel computer systems
Strong attention to detail and ability to multitask
Ability to read and interpret business documents and governmental regulations
Effective written and verbal communication skills in English
Bilingual Spanish is a plus
TIPS alcohol awareness certification
Valid current Food Handlers Card or willingness to obtain
Ability to work varied schedules including holidays, weekends, and alternate shifts
Maintain professional demeanor and appearance.

Job Duties

Manage supervisors and lead personnel overseeing multiple food and beverage outlets
Assist with overall direction, coordination, and evaluation of the restaurant
Perform bartending, serving, wine service, and seating guests as needed
Interview, hire, schedule, train, and evaluate food and beverage team members
Conduct performance appraisals and address team member rewards and discipline
Monitor daily outlet operations to ensure efficiency, service quality, and compliance with standards
Manage cash handling procedures and take corrective actions as necessary
Participate in staff hiring and management training
Plan department goals and conduct regular team meetings
Analyze forecasts, cost, and revenue reports to maximize profitability
Maintain quality control and minimize waste
Ensure outstanding guest service and promptly handle guest concerns
Maintain cleanliness and proper setup of dining and kitchen areas
Manage inventory and order supplies
Ensure equipment maintenance and safety compliance
Monitor and update SOPs and participate in weekly management meetings
Follow food handling, TIPS, sanitation, and health guidelines
Enforce safety policies and PPE usage
Report safety issues and emergencies promptly
Approve leave and manage time-off requests
Coordinate special guest arrangements and respond to inquiries
Assist in budgeting and financial planning
Ensure responsible alcohol service and handle guest complaints appropriately
Report unusual events or losses
Maintain compliance with hazardous material programs
Arrive on time and maintain professional behavior
Recommend merit increases, promotions, and reclassifications
Support Director of Outlets in assigned duties.