Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Job Description
Oliver Hospitality is a distinguished hospitality company known for its commitment to delivering exceptional dining and beverage experiences. Operating in the dynamic food and beverage industry, Oliver Hospitality manages upscale restaurants and bars that cater to a diverse clientele seeking quality service and innovative culinary offerings. The company’s reputation is built on its focus on operational excellence, customer satisfaction, and a seamless blend of traditional and contemporary service standards. Oliver Hospitality is dedicated to fostering a positive work environment where talented individuals can thrive and contribute to the company’s ongoing success. This establishment places a strong emphasis on leadership and team collaboration to maintain its high standards and continue expanding its reach within the hospitality sector.
The Assistant General Manager role at Oliver Hospitality is a full-time position that plays a pivotal part in the company’s front-of-house operations. This role entails functional leadership across the restaurant and bar venues, with direct responsibility for ensuring smooth and efficient food and beverage (F&B) service delivery. The position requires a hands-on leader who can supervise and motivate the front-of-house team, handle group sales and catering functions, and collaborate closely with the Executive Chef and the property's General Manager to drive the overall guest experience.
The Assistant General Manager oversees all front-of-house management and staff, ensuring that every shift is staffed appropriately and service standards are consistently met. They are instrumental in developing and implementing marketing strategies for food and beverage offerings, including new menu rollouts and special event promotions. Budgeting, forecasting, and financial performance management of the entire F&B department fall within this role’s scope, requiring a sharp analytical mindset to maximize profitability.
A core responsibility of the role includes managing vendor relationships and coordinating with other departments to maintain operational integrity, including equipment maintenance and facility upkeep. The Assistant General Manager also handles guest relations by responding to inquiries and complaints, ensuring client needs are met with professionalism and courtesy. Inventory management, payroll supervision, and collaboration with the sales department for client satisfaction are additional key duties.
This position demands physical endurance as the candidate must be comfortable standing and moving for extended periods and capable of handling products up to 50 pounds. Work conditions necessitate agility and consistent attention to detail to maintain high-quality service and operational standards. Overall, the Assistant General Manager is a strategic and operational leader who plays a crucial role in enhancing the customer experience, supporting staff, and driving the profitability of Oliver Hospitality's food and beverage operations.
The Assistant General Manager role at Oliver Hospitality is a full-time position that plays a pivotal part in the company’s front-of-house operations. This role entails functional leadership across the restaurant and bar venues, with direct responsibility for ensuring smooth and efficient food and beverage (F&B) service delivery. The position requires a hands-on leader who can supervise and motivate the front-of-house team, handle group sales and catering functions, and collaborate closely with the Executive Chef and the property's General Manager to drive the overall guest experience.
The Assistant General Manager oversees all front-of-house management and staff, ensuring that every shift is staffed appropriately and service standards are consistently met. They are instrumental in developing and implementing marketing strategies for food and beverage offerings, including new menu rollouts and special event promotions. Budgeting, forecasting, and financial performance management of the entire F&B department fall within this role’s scope, requiring a sharp analytical mindset to maximize profitability.
A core responsibility of the role includes managing vendor relationships and coordinating with other departments to maintain operational integrity, including equipment maintenance and facility upkeep. The Assistant General Manager also handles guest relations by responding to inquiries and complaints, ensuring client needs are met with professionalism and courtesy. Inventory management, payroll supervision, and collaboration with the sales department for client satisfaction are additional key duties.
This position demands physical endurance as the candidate must be comfortable standing and moving for extended periods and capable of handling products up to 50 pounds. Work conditions necessitate agility and consistent attention to detail to maintain high-quality service and operational standards. Overall, the Assistant General Manager is a strategic and operational leader who plays a crucial role in enhancing the customer experience, supporting staff, and driving the profitability of Oliver Hospitality's food and beverage operations.
Job Requirements
- Must be able to work on your feet for up to 12 hours
- Position requires prolonged standing, bending, stooping, twisting, and lifting products and supplies weighing 20 pounds and occasional lifting and/or moving up to 50 pounds as well as repetitive hand and wrist motion
Job Qualifications
- At least 2 years of Food & Beverage Management experience
- Excellent communication skills and a strong, innovative mindset
- Must have complete knowledge of Food Handling and Safety Procedures
- Hospitality experience preferred
- Must be eligible to work in the USA
Job Duties
- Hires, trains, and supervises the team and oversees outlet scheduling of food and beverage staff in accordance with business needs, productivity and service standards
- Observes and assists with the supervision of food and beverage outlet operations and takes needed action to ensure standards of product presentation and service are being maintained
- Works with the Executive Chef and develops menus and food and beverage marketing strategies
- Works with the Executive Chef and implements new menus and promotions, such as holiday and special event promotions
- Utilizes computer equipment to analyze forecast, cost, and revenue reports and make decisions based on that information to ensure maximizing profits
- Responds to guest inquiries and complaints
- Coordinates special arrangements and requests in food and beverage outlets
- Assists outlet managers in coordinating services from support departments, such as maintaining physical and operational maintenance of equipment and facilities
- Conducts and/or attends meetings on Food & Beverage administration
- Completion of monthly inventory
- Assure timely completion of function bills
- Supervision of weekly payroll input
- Liaise on an on-going basis with the Sales Department to ensure all client needs and requirements will be met
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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