Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Company-paid Life Insurance
Paid Time Off
401(k) Plan
Employee assistance program
Job Description
InnVentures is a dynamic hospitality company driven by an innovative and entrepreneurial spirit, fostering a culture that builds strong teams committed to delivering winning results. With a robust portfolio of over 75 hotels across more than 20 states, InnVentures manages properties for some of the nation's largest Real Estate Investment Trusts (REITs) as well as a significant number of individual and family-owned hotels. Over its 40-year history, InnVentures has honed proven methods in hotel management, development, and revenue maximization, establishing a trusted expertise in operating major hotel brands successfully. The company's commitment to excellence and growth has positioned it as... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in food and beverage management or hospitality leadership
- strong interpersonal and communication skills
- ability to manage and motivate a team
- knowledge of food safety and handling regulations
- proficiency in financial reporting and inventory management
- ability to work flexible hours including weekends and holidays
- problem-solving and conflict resolution skills
- capacity to multitask and prioritize departmental functions
- commitment to upholding hotel standards and guest service excellence
Job Qualifications
- Effective verbal and written communication skills with all levels of employees and guests
- ability to listen, understand, and clarify concerns raised by employees and guests
- strong multitasking and prioritization to meet deadlines
- attentive, friendly, courteous, and service-oriented approach
- attendance at all hotel-required meetings and trainings
- participation in manager on duty coverage as required
- maintain high standards of personal appearance and grooming
- compliance with InnVentures Hotel Standards and regulations
- proactive in identifying and assisting in solving productivity and operational problems
- ability to handle problems by anticipating, preventing, identifying, and solving issues
- capability to understand and evaluate complex information and data to meet objectives
- maintain confidentiality of information
- maintain a warm and friendly demeanor at all times
Job Duties
- Hire, train, coach, schedule, and mentor all food and beverage employees
- support employees and fill in as needed to ensure guests receive attentive and efficient service
- proactively engage in conversation with guests to seek feedback and encourage return visits
- apply problem-solving skills to resolve guest issues and complaints
- monitor all food and beverage deliveries for portion control, quality, and presentation
- ensure food handling and safety guidelines are followed, including kitchen logs
- maintain daily cash control and financial reporting for the department
- oversee inventory, ordering, and receiving of all food and beverage items
- establish sales promotion efforts to meet or exceed profit objectives while controlling costs
- support the goals of the hotel through teamwork and collaboration with all departments
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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