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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $85,000.00 - $95,000.00
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Employee benefit card
Learning programs
Corporate social responsibility activities
Career development opportunities
Discounted stays
Special dining discounts
Wellness discounts
Job Description
Fairmont Hotels & Resorts is a leading luxury hospitality company renowned for its portfolio of iconic properties spread across 30 countries worldwide. With 90 spectacular hotels and resorts and 34 more in development, Fairmont offers extraordinary guest experiences from the stunning beaches of Hawaii, the majestic national parks of Canada, to the vibrant urban landscapes of London and the arid beauty of the United Arab Emirates. Each Fairmont property is distinguished by its unique charm, luxurious accommodations, and exceptional service standards, contributing to a comprehensive global network dedicated to delivering luxury hospitality excellence.
Fairmont Grand Del Mar, located... Show More
Fairmont Grand Del Mar, located... Show More
Job Requirements
- Minimum five years of restaurant management experience at department head level
- College degree preferred in hotel management, restaurant management, or business administration
- Excellent English proficiency in speaking, reading, and writing
- Strong leadership and operational management skills
- Ability to oversee multiple outlets and diverse teams
- Proficiency in food and beverage cost control and budgeting
- Experience with training and staff development
- Knowledge of human resources functions related to interviewing, evaluating, discipline, and termination
- Capability to manage guest satisfaction and complaint resolution
- Ability to work flexible schedules including evenings, weekends, and late nights
- Familiarity with hotel operations, point of sale systems, and maintenance protocols
Job Qualifications
- Excellent proficiency in English, including reading, writing, and speaking
- College degree preferred, studies in hotel or restaurant management or business administration
- Minimum five years of restaurant management experience at the department head level
- Strong understanding of luxury hospitality standards
- Ability to foster an inclusive and respectful workplace culture
- Proven leadership and team coaching skills
- Knowledge of financial management including profit and loss statements
- Experience with inventory control and cost management
- Effective communication and interpersonal skills
- Ability to manage guest relations and handle complaints professionally
- Familiarity with hotel point of sale systems
- Experience in scheduling and staff development
Job Duties
- Manage all F&B outlets, banquet and bar operations, and colleagues daily
- Develop goals and strategies to accomplish operational objectives
- Forecast and schedule staffing using hotel tools and guidelines
- Oversee initial and ongoing training for food and beverage employees
- Control standards, performance, employee conduct, dress code, and sanitation
- Review colleague performance annually
- Develop merchandising strategies to meet guest and resort profiles
- Manage expenses focusing on maximizing revenue and profit
- Train colleagues on menu items and beverage programs
- Collaborate with culinary teams to ensure product quality and guest satisfaction
- Participate in department meetings
- Manage inventories and par stocks
- Ensure maintenance and proper functioning of equipment
- Oversee beverage stock, wine, and cocktail list management
- Monitor profit and loss and control beverage costs
- Handle human resources functions including interviewing, evaluating, discipline, and termination
- Resolve guest complaints and ensure high guest satisfaction
- Maintain approved pricing and supplier lists
- Develop new procedures and promotions to enhance guest patronage
- Maintain communication across departments
- Respond effectively in emergencies and safety situations
- Perform additional tasks as assigned by hotel management
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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