Job Overview
Employment Type
Full-time
Compensation
Salary
Range $85,000.00 - $95,000.00
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Employee benefit card
Learning programs
Corporate social responsibility activities
Career development opportunities
Discounted stays
Special dining discounts
Wellness discounts
Job Description
Fairmont Hotels & Resorts is a leading luxury hospitality company renowned for its portfolio of iconic properties spread across 30 countries worldwide. With 90 spectacular hotels and resorts and 34 more in development, Fairmont offers extraordinary guest experiences from the stunning beaches of Hawaii, the majestic national parks of Canada, to the vibrant urban landscapes of London and the arid beauty of the United Arab Emirates. Each Fairmont property is distinguished by its unique charm, luxurious accommodations, and exceptional service standards, contributing to a comprehensive global network dedicated to delivering luxury hospitality excellence.
Fairmont Grand Del Mar, located in sunny San Diego, California, embodies the perfect blend of classic elegance and contemporary lifestyle, set within the natural beauty of Los Peñasquitos Canyon. This five-star resort offers guests a soulful sanctuary to relax and rejuvenate, surrounded by breathtaking canyon scenery. The resort boasts 249 elegantly furnished guestrooms and suites, an 18-hole private golf course designed by Tom Fazio, a world-class spa, and a rich calendar of outdoor activities such as yoga, meditation, and archery. Guests delight in a diverse culinary scene, featuring six distinct dining venues, including Addison, San Diego's only three-Michelin-starred restaurant. Fairmont Grand Del Mar prioritizes professional growth and work-life balance for its colleagues, fostering a supportive and enriching environment.
The Food and Beverage Senior Department Head role at Fairmont Grand Del Mar is a pivotal leadership position responsible for managing multiple F&B outlets, banquet and bar operations, and their respective teams. This role involves overseeing renowned outlets such as Amaya Restaurant, Lobby Bar, IRD, Pool, Cent’Anni, Clubhouse Grill, and banquet functions, ensuring operational excellence and guest satisfaction. Working closely with the food and beverage and culinary management teams, the incumbent is tasked with driving continuous improvements in service quality, operational efficiency, and financial performance.
With a salary range of $85,000 to $95,000 USD, this full-time senior leadership role requires strategic planning, team development, and hands-on management. The incumbent will be responsible for forecasting, scheduling, conducting training sessions, ensuring adherence to brand standards, monitoring performance metrics, managing costs, and controlling inventory and waste. The ability to cultivate a collaborative and motivated team, maintain superior standards of hygiene and service, and efficiently handle guest concerns is essential. Participating in departmental meetings, coordinating special events, and maintaining communication with upper management are crucial aspects of the position.
Fairmont encourages its colleagues to embrace the brand’s promise of luxury and inclusivity, creating an environment where every team member feels valued and empowered. The resort supports colleague development through specialized learning programs and offers employee benefits such as discounted rates at Accor properties worldwide, career advancement opportunities, and engagement in corporate social responsibility initiatives. Candidates who are passionate about guest experience, operational leadership, and fostering a positive workplace culture will find this role rewarding and impactful at one of the most prestigious luxury resorts in the world.
Fairmont Grand Del Mar, located in sunny San Diego, California, embodies the perfect blend of classic elegance and contemporary lifestyle, set within the natural beauty of Los Peñasquitos Canyon. This five-star resort offers guests a soulful sanctuary to relax and rejuvenate, surrounded by breathtaking canyon scenery. The resort boasts 249 elegantly furnished guestrooms and suites, an 18-hole private golf course designed by Tom Fazio, a world-class spa, and a rich calendar of outdoor activities such as yoga, meditation, and archery. Guests delight in a diverse culinary scene, featuring six distinct dining venues, including Addison, San Diego's only three-Michelin-starred restaurant. Fairmont Grand Del Mar prioritizes professional growth and work-life balance for its colleagues, fostering a supportive and enriching environment.
The Food and Beverage Senior Department Head role at Fairmont Grand Del Mar is a pivotal leadership position responsible for managing multiple F&B outlets, banquet and bar operations, and their respective teams. This role involves overseeing renowned outlets such as Amaya Restaurant, Lobby Bar, IRD, Pool, Cent’Anni, Clubhouse Grill, and banquet functions, ensuring operational excellence and guest satisfaction. Working closely with the food and beverage and culinary management teams, the incumbent is tasked with driving continuous improvements in service quality, operational efficiency, and financial performance.
With a salary range of $85,000 to $95,000 USD, this full-time senior leadership role requires strategic planning, team development, and hands-on management. The incumbent will be responsible for forecasting, scheduling, conducting training sessions, ensuring adherence to brand standards, monitoring performance metrics, managing costs, and controlling inventory and waste. The ability to cultivate a collaborative and motivated team, maintain superior standards of hygiene and service, and efficiently handle guest concerns is essential. Participating in departmental meetings, coordinating special events, and maintaining communication with upper management are crucial aspects of the position.
Fairmont encourages its colleagues to embrace the brand’s promise of luxury and inclusivity, creating an environment where every team member feels valued and empowered. The resort supports colleague development through specialized learning programs and offers employee benefits such as discounted rates at Accor properties worldwide, career advancement opportunities, and engagement in corporate social responsibility initiatives. Candidates who are passionate about guest experience, operational leadership, and fostering a positive workplace culture will find this role rewarding and impactful at one of the most prestigious luxury resorts in the world.
Job Requirements
- Minimum five years of restaurant management experience at department head level
- College degree preferred in hotel management, restaurant management, or business administration
- Excellent English proficiency in speaking, reading, and writing
- Strong leadership and operational management skills
- Ability to oversee multiple outlets and diverse teams
- Proficiency in food and beverage cost control and budgeting
- Experience with training and staff development
- Knowledge of human resources functions related to interviewing, evaluating, discipline, and termination
- Capability to manage guest satisfaction and complaint resolution
- Ability to work flexible schedules including evenings, weekends, and late nights
- Familiarity with hotel operations, point of sale systems, and maintenance protocols
Job Qualifications
- Excellent proficiency in English, including reading, writing, and speaking
- College degree preferred, studies in hotel or restaurant management or business administration
- Minimum five years of restaurant management experience at the department head level
- Strong understanding of luxury hospitality standards
- Ability to foster an inclusive and respectful workplace culture
- Proven leadership and team coaching skills
- Knowledge of financial management including profit and loss statements
- Experience with inventory control and cost management
- Effective communication and interpersonal skills
- Ability to manage guest relations and handle complaints professionally
- Familiarity with hotel point of sale systems
- Experience in scheduling and staff development
Job Duties
- Manage all F&B outlets, banquet and bar operations, and colleagues daily
- Develop goals and strategies to accomplish operational objectives
- Forecast and schedule staffing using hotel tools and guidelines
- Oversee initial and ongoing training for food and beverage employees
- Control standards, performance, employee conduct, dress code, and sanitation
- Review colleague performance annually
- Develop merchandising strategies to meet guest and resort profiles
- Manage expenses focusing on maximizing revenue and profit
- Train colleagues on menu items and beverage programs
- Collaborate with culinary teams to ensure product quality and guest satisfaction
- Participate in department meetings
- Manage inventories and par stocks
- Ensure maintenance and proper functioning of equipment
- Oversee beverage stock, wine, and cocktail list management
- Monitor profit and loss and control beverage costs
- Handle human resources functions including interviewing, evaluating, discipline, and termination
- Resolve guest complaints and ensure high guest satisfaction
- Maintain approved pricing and supplier lists
- Develop new procedures and promotions to enhance guest patronage
- Maintain communication across departments
- Respond effectively in emergencies and safety situations
- Perform additional tasks as assigned by hotel management
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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