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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $40,600.00 - $65,700.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Job Description
This position is with a reputed luxury hotel known for its exceptional hospitality services and diverse food and beverage outlets. The hotel prides itself on delivering superior guest experiences through its various restaurants and bars, each offering unique culinary delights and premium service. As a significant player in the hospitality industry, the hotel maintains a high standard of quality and operational excellence, striving to exceed guest expectations at every opportunity. The establishment is committed to fostering an environment where employees can grow professionally and contribute to the overall success of the property, maintaining its status as a top destination for... Show More
Job Requirements
- Ability to speak, read, write and understand English
- Professional demeanor appropriate for a luxury environment
- Minimum 2-3 years of restaurant, bar, or hospitality management experience preferred
- Must have working knowledge of point of sale systems
- Strong customer service experience, interpersonal, and communication skills are required
- Strong analytical, decision-making and problem-solving skills
- Ability to multi-task and work in a fast-paced, dynamic environment
- Ability to be flexible, adaptable and responsive to change
Job Qualifications
- High school degree or equivalent
- Associate, Bachelor’s and/or Culinary degree preferred
- Minimum 2-3 years of restaurant, bar, or hospitality management experience preferred
- Must have working knowledge of point of sale systems
- Strong customer service experience
- Strong interpersonal and communication skills
- Strong analytical, decision-making and problem-solving skills
- Ability to multi-task and work in a fast-paced, dynamic environment
- Ability to be flexible, adaptable and responsive to change
Job Duties
- Assist with all hiring and training of restaurant and bar internal guests
- Understand all programs, procedures, standards, specifications, guidelines and training protocols
- Collaborate with Bar Manager, Restaurant General Manager and Chef de Cuisine to create a culture and restaurant work environment based upon respect
- Foster opportunities for the team to learn, grow and develop their abilities
- Review the daily business levels, anticipate critical situations and plan effective solutions to best expedite these situations
- Prepare weekly work schedules in accordance with staffing guidelines, labor forecasts, and assign work for efficient use of equipment and personnel
- Ensure restaurants appearance meeting and exceeding standards as well as maintaining compliance with all health and safety regulations at all times
- Investigate and resolve customer complaints regarding food quality, service, or accommodations
- Perform additional duties and projects as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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