F&B Manager

Baltimore, MD, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Paid Time Off

discounts

Health Insurance

Vision Insurance

Dental Insurance

401K Matching

Paid holidays

volunteer pay

Tuition Reimbursement

Referral bonuses

Job Description

Hotel Revival is a distinguished 107-key boutique hotel situated in the heart of Baltimore's historic Mount Vernon neighborhood. This area is renowned for its rich 19th-century architecture, lush parks, iconic churches, and vibrant cultural venues including galleries and restaurants. Hotel Revival uniquely embodies the spirit of Baltimore by showcasing local products, celebrating the city's history, and offering native cuisine to its guests. This award-winning property is internationally recognized not only for its elegant design and guest experience but also for its commitment to the ongoing restoration and revitalization of Baltimore, contributing significantly to social impact and community development. The hotel... Show More

Job Requirements

High school diploma or equivalent
minimum of 2 years experience in food and beverage or hospitality management
proficiency with POS systems
strong communication and interpersonal skills
ability to read and interpret safety and operational documents
math competency
leadership qualities
problem-solving skills
excellent time management
ability to work independently and as part of a team
commitment to guest service excellence
understanding of industry standard operating procedures

Job Qualifications

At least 2 years of related experience in the hospitality industry preferred
ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
strong written and verbal communication skills and ability to write routine reports and correspondence
effective speaking skills before guests and groups of co-workers
ability to navigate and operate computer and point of sale (POS) systems
knowledge of math concepts including addition, subtraction, multiplication, and division
proven leadership skills with dedication to team development
commitment to providing exceptional hospitality as an experience, not just a transaction
proactive learner with a solutions-oriented mindset
excellent time management skills and ability to thrive in a dynamic environment
strong work ethic with capability to work autonomously and collaboratively

Job Duties

Assist the food and beverage director with overseeing the outlet to ensure a smooth execution of service
develop staff training programs to ensure knowledgeable service throughout the outlet
assist in the development of departmental objectives, policies, procedures, and strategies
train and supervise food and beverage employees
provide feedback based on observation
demonstrate a working understanding of labor cost control through effective scheduling and proactive management
analyze operational problems such as theft and wastage and assist the food and beverage managers in establishing procedures to alleviate these problems
hold staff accountable throughout their shifts for job performance through consistent supervision and follow-ups as needed
ensure immediate response is given to guest comments and concerns and apply corrective measures when necessary
ensure all employees adhere to dress code policies for their scheduled shifts
assist in establishing cost improvement objectives and implementing action plans
follow inventory standards and procedures and consistently conduct an accurate inventory
ensure staff has a complete understanding of their job requirements and sufficient training before holding them accountable for results
ensure that all staff is delivering the level of service in accordance with new waterloo standard operating procedures
create opportunities for ongoing education and development of team members
promote and encourage guest name recognition at all times with both internal and external guests
maintain a high level of cleanliness and awareness of safety in the work area
ensure that all equipment is maintained in good, safe working condition
arrange for equipment purchases and repairs as needed
ensure open lines of communication with staff, all departments, and upper management at all times via email, online applications, meetings, etc., to ensure the outlet needs are met

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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