F&B Manager

Highgate Hotels is a premier real estate investment and hospitality management company that commands a portfolio of more than 400 hotels worldwide, valued at over $15 billion in assets under management. Established with a forward-thinking approach over 30 years ago, Highgate specializes in navigating the complex stages of property management, including planning, development, recapitalization, and disposition. Their expertise extends across North America, Europe, the Caribbean, and Latin America, making them a trusted partner in the hospitality industry for prominent ownership groups and major hotel brands. The company’s diverse portfolio comprises bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, which are known for their contemporary amenities and digital innovation. Highgate employs advanced revenue management techniques to optimize operational and financial performance, ensuring that each asset maximizes its market footprint and profitability through expert prediction of evolving market dynamics.

Located at the Monterey Beach Hotel in Monterey, CA, the Food and Beverage Manager role is vital in maintaining and enhancing the overall guest dining experience while ensuring operational efficiency and profitability within the F&B outlet. The Food and Beverage Manager is tasked with supervising all aspects of daily outlet operations, including staff management and customer service excellence. This role requires a dynamic individual capable of multitasking and managing a variety of responsibilities, such as responding timely to guest complaints, coordinating loss prevention measures, overseeing compliance with local liquor laws and health regulations, and implementing corporate promotions if applicable. The position demands a hands-on leadership style with visibility on the floor during meal periods to assist and guide staff. Additionally, the Food and Beverage Manager will contribute to menu planning and cost control while ensuring adherence to company standards, including standard operating procedures and requisition protocols.

This position demands strong communication skills, both verbal and written, with a focus on maintaining a courteous and service-oriented attitude towards guests and employees alike. The ability to listen, understand, and address concerns effectively underpins the role’s success. Operational duties also include preparing and reviewing payroll and revenue reports, managing employee schedules, conducting performance reviews, and facilitating staff training in line with Highgate’s CARE program and other learning initiatives. The Manager will also partake in hotel management coverage as needed, demonstrating flexibility and commitment to the hotel’s operational needs. Maintaining regular attendance, professional appearance, and compliance with hotel policies are crucial elements of the role. The Food and Beverage Manager is expected to foster a positive work environment that promotes teamwork, productivity, and problem resolution while enhancing the overall guest satisfaction experience at the Monterey Beach Hotel.