Job Overview
Compensation
Type:
Salary
Rate:
Range $40,200.00 - $65,100.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k)
Employee Discounts
Career Development
Shift Differentials
Job Description
The Omni Fort Worth Hotel is an esteemed hospitality establishment located in the heart of downtown Fort Worth, Texas. Known for its exceptional Texas-style hospitality, the hotel is ideally situated adjacent to the Fort Worth Convention Center and within easy walking distance of the city’s cultural attractions, dining, and nightlife. The Omni Fort Worth Hotel is widely recognized for its outstanding service and excellence in hospitality, having received the 2015 TripAdvisor Certificate of Excellence Award as well as being ranked among the Top 100 Meeting Hotels in the United States in 2014 by Cvent. The hotel offers a vibrant and... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 1-3 years food and beverage management experience
- Prior experience managing schedules, inventory, payroll, service recovery and associate relations
- Knowledge of Texas liquor laws
- Proven leadership and staff training skills
- TIPS alcohol certification
- Ability to work flexible shifts including weekends and holidays
- Physical ability to perform job duties including lifting up to 30 pounds
- Proficiency in English communication
- Ability to work under pressure and multi-task
- Familiarity with emergency procedures including CPR
Job Qualifications
- 1-3 years food and beverage management experience in high volume banquet and restaurant/bar environment
- Hotel experience preferred
- Prior experience managing schedules, inventory, payroll, service recovery and associate relations
- Knowledge of Texas liquor laws
- Strong familiarity with beer, wine and spirits
- Proven leadership skills to train, develop and motivate staff
- Ability to teach employees how to interact with internal/external guests and solve requests courteously
- Skill in setting priorities and providing performance feedback
- Strong verbal and written communication skills in English
- Ability to multi-task and work in a fast-paced environment
- Proficiency with computers
- Ability to work well under pressure managing high volume orders and guest requests
- Strong organizational skills with ability to provide guest follow-up
- TIPS alcohol certification
- Ability to work various shifts including weekends and holidays
- Physical ability to move, bend, push, pull, lift and carry objects up to 30 pounds
- Ability to stand or walk for extended periods
- Experience with repetitive motion including bending, twisting and reaching overhead
Job Duties
- Supervise and coordinate assigned shifts managing overall food and beverage operations
- Coach, mentor and develop F&B managers and hourly service staff
- Complete environmental checklist for dining room and event space and supervise related associate assignments
- Stay on the floor during peak hours supervising associate performance
- Monitor each guest experience to ensure service quality
- Examine food and beverage preparation and provide corrective training where necessary
- Supervise bar controls and cost control efforts to ensure financial success
- Participate in scheduling within budgetary guidelines
- Forecast weekly and monthly operational needs
- Complete weekly payroll and associated audit
- Monitor labor and payroll costs
- Oversee ordering of daily supplies
- Supervise maintenance of dining areas for cleanliness, sanitation and appearance
- Prepare and follow up on maintenance requests
- Hold pre-shift meetings with associates
- Follow up on training steps supervising performance and providing re-training
- Participate in interviewing new associates
- Ensure adherence to liquor liability laws
- Know and apply emergency procedures including CPR
- Handle guest comments and complaints
- Report product or service defects and measure process attributes as applicable
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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