Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $18.00 - $19.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical
Dental
Vision
401(k)
Paid Time Off
Parental leave
Disability Coverage
Job Description
Aramark is a leading global provider of food services, facilities management, and uniform services, operating in 15 countries worldwide. The company proudly serves millions of guests daily by delivering exceptional experiences through food and facilities. Rooted in service and united by a shared purpose, Aramark strives to positively impact its employees, partners, communities, and the planet. It fosters a dynamic and inclusive workplace where each employee can grow professionally while fueling their passions and talents. Aramark emphasizes equal employment opportunity, believing that diversity and inclusion are essential to its success. The company values accountability, positivity, and teamwork, all of which are cultivated within an environment committed to service excellence.
This position is for a Food and Beverage Front of House Team Leader at LEGOLAND Resort, operated by Aramark. The role is hourly, with compensation ranging from $18.00 to $19.00 per hour, reflecting Aramark's commitment to providing competitive wages. The Food and Beverage Front of House Team Leader is a pivotal role responsible for guiding and mentoring a team to ensure an outstanding dining experience for all guests, particularly families and children visiting LEGOLAND Resort.
In this role, you will lead a diverse team focused on delivering exceptional customer service with a positive attitude. Your responsibilities include managing daily food and beverage front-of-house operations, maintaining cleanliness and organization in work areas, and coordinating inventory and supply orders. You will be instrumental in ensuring food quality meets established standards and swiftly addressing any concerns. The leader will manage team members’ breaks and adherence to labor laws, greet and seat guests, address special requests or dietary needs, and support buffet and beverage station upkeep. Collaboration with kitchen staff is vital to optimizing the guest experience. Additionally, the role involves assisting with catering, special events, and ensuring compliance with safety and sanitation policies.
The ideal candidate combines strong organizational skills, problem-solving abilities, and proficiency in Microsoft Office applications. They must be capable of working efficiently under pressure and maintaining composure during busy shifts. Physical endurance is essential, as the position requires frequent lifting, standing, walking, bending, and exposure to varying temperatures and working conditions typical of hospitality environments.
Aramark offers comprehensive benefits to eligible employees, including medical, dental, vision, 401(k) plans, and paid days off such as parental leave and disability coverage. The company encourages professional growth and continuous skill development within a supportive culture that values hard work and dedication.
Working as a Front of House Team Leader at LEGOLAND Resort provides a unique opportunity to ignite your passion for hospitality, inspire a team, and contribute to memorable guest experiences in a vibrant and family-friendly environment. If you are organized, accountable, a team player, and committed to hospitality excellence, this role could be your next exciting career step.
This position is for a Food and Beverage Front of House Team Leader at LEGOLAND Resort, operated by Aramark. The role is hourly, with compensation ranging from $18.00 to $19.00 per hour, reflecting Aramark's commitment to providing competitive wages. The Food and Beverage Front of House Team Leader is a pivotal role responsible for guiding and mentoring a team to ensure an outstanding dining experience for all guests, particularly families and children visiting LEGOLAND Resort.
In this role, you will lead a diverse team focused on delivering exceptional customer service with a positive attitude. Your responsibilities include managing daily food and beverage front-of-house operations, maintaining cleanliness and organization in work areas, and coordinating inventory and supply orders. You will be instrumental in ensuring food quality meets established standards and swiftly addressing any concerns. The leader will manage team members’ breaks and adherence to labor laws, greet and seat guests, address special requests or dietary needs, and support buffet and beverage station upkeep. Collaboration with kitchen staff is vital to optimizing the guest experience. Additionally, the role involves assisting with catering, special events, and ensuring compliance with safety and sanitation policies.
The ideal candidate combines strong organizational skills, problem-solving abilities, and proficiency in Microsoft Office applications. They must be capable of working efficiently under pressure and maintaining composure during busy shifts. Physical endurance is essential, as the position requires frequent lifting, standing, walking, bending, and exposure to varying temperatures and working conditions typical of hospitality environments.
Aramark offers comprehensive benefits to eligible employees, including medical, dental, vision, 401(k) plans, and paid days off such as parental leave and disability coverage. The company encourages professional growth and continuous skill development within a supportive culture that values hard work and dedication.
Working as a Front of House Team Leader at LEGOLAND Resort provides a unique opportunity to ignite your passion for hospitality, inspire a team, and contribute to memorable guest experiences in a vibrant and family-friendly environment. If you are organized, accountable, a team player, and committed to hospitality excellence, this role could be your next exciting career step.
Job Requirements
- High school diploma or equivalent
- one year of relevant food and beverage service experience preferred
- proficiency in Microsoft Office applications
- ability to pass Food Handler certification
- ability to work flexible hours including holidays and weekends
- physical ability to frequently lift, push, pull, bend, squat, stoop, crawl and climb
- ability to lift up to 60 pounds
- able to stand and walk for extended periods
- willingness to wear uniforms and personal protective equipment
- ability to work in a kitchen environment with exposure to heat, noise, chemicals, and temperature changes
- strong communication skills
- positive attitude and teamwork orientation
Job Qualifications
- One year of food and beverage service experience preferred
- strong problem-solving abilities and organizational skills
- proficiency in Microsoft Office applications (Outlook, Word, PowerPoint, Excel)
- able to pass a Food Handler certification exam
- sufficient education or training to read, write, count and follow verbal and written instructions
- able to work quickly and concisely under pressure
- available to work holidays and weekends as well as shorter or longer hours due to business volume
Job Duties
- Leads and works effectively with team members to deliver exceptional customer service, focusing on creating a positive experience for children and all guests
- act as and perform necessary duties in the absence of assistant manager
- coordinate and assist in maintaining a clean and organized work and storage area, including sweeping, mopping, washing, scrubbing, and polishing kitchen surfaces
- ensure proper stock of supplies and products through shop inventory and ordering when necessary
- ensure all food products meet quality standards
- promptly alert management and remove any items that do not meet these expectations
- oversee when team members take breaks and/or lunches, adhering to local labor laws, to ensure meal violations and overtime (unless authorized) are limited
- greet and seat guests in a friendly, efficient and courteous manner
- ensure needs or requests are accommodated and allergy concerns are escalated
- direct and participate in maintaining the cleanliness and appearance of the front-of-house environment, including sweeping and mopping floors, clearing tables, scrapping dishes and ensuring buffet services are tidy and presentable for guests
- lead and engage in the delivery of food and beverages, ensure stations are well-stocked, and manage the upkeep of coffee, drink, and soda stations to enhance guest satisfaction
- work closely with the kitchen staff, providing help where needed to optimize the guest experience
- support all Front of House employees by stocking supplies, cleaning all working areas, and assisting with basic prep work as needed
- manage and count inventory for locations as needed
- assist with catering and special events as needed
- adhere to the uniform policy
- adheres to Aramark and client companies, San Diego County, and OSHA safety policies and procedures for proper food safety, sanitation, storage and disposal
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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