Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $23.00 - $25.00
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Work Schedule

Standard Hours
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Benefits

vacation days
Paid holiday days
Chicago Paid Sick Leave days
Chicago Paid Leave days
Complimentary employee meals
Discounted parking
Discounted and complimentary room nights at The Peninsula Hotels
Restaurant discount
Discount on spa services
Discount on spa retail
Medical Coverage
dental coverage
vision coverage
Complimentary life insurance
Complimentary long-term disability
retirement plan with company match

Job Description

The Peninsula Chicago is a distinguished luxury hotel renowned for its impeccable service, sophisticated ambiance, and commitment to delivering exceptional guest experiences. As part of the esteemed Peninsula Hotels group, which is widely recognized as a Five-Star Five-Diamond brand, The Peninsula Chicago exemplifies excellence in hospitality, offering world-class accommodations, fine dining, and memorable hospitality experiences in the vibrant city of Chicago. The hotel prides itself on its elegant design, premium amenities, and a team of dedicated professionals who consistently strive to exceed guests' expectations.

The position of Host within The Peninsula Chicago's Food and Beverage (F&B) team is... Show More

Job Requirements

  • Must have at least 2 years guest service experience
  • Knowledge of Open Table or other computerized reservation system
  • Some computer experience (excel/word)
  • Wine knowledge
  • Micros experience
  • Ability to multi-task
  • Impeccable grooming and excellent presentation
  • Outgoing, well spoken, polite, levelheaded, patient, ability to smile easily and get along with different personality types
  • Ability to handle high stress situations

Job Qualifications

  • At least 2 years guest service experience
  • Knowledge of Open Table or other computerized reservation system
  • Some computer experience (excel/word)
  • Wine knowledge
  • Micros experience
  • Ability to multi-task
  • Impeccable grooming and excellent presentation
  • Outgoing, well spoken, polite, levelheaded, patient, ability to smile easily and get along with different personality types
  • Ability to handle high stress situations

Job Duties

  • Responsible for all activities related to reservation handling, greeting, seating and farewell in the restaurant as per standards set by the hotel
  • Perform pre-service and after-service procedures as per standards
  • Confirm reservations and large parties 2 days out
  • Handle on-the-day reservations to Peninsula standards
  • Understand and accurately follow the standard of sequence of service
  • Observe and maintain daily condition of all physical facilities and equipment in the restaurant, public area and make recommendations for corrections and improvement as needed
  • Responsible to daily take-out orders over the phone or in person
  • Responsible for cash handling

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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