Job Overview
Compensation
Type:
Hourly
Rate:
Range $16.00 - $18.00
Benefits
day-one medical coverage
401(k) matching
Annual performance bonus
wellness programs
Paid Time Off
Career growth opportunities
supportive work environment
Job Description
PENN Entertainment is a leading integrated entertainment company known for its dynamic presence in the casino gaming industry, sports content, and online betting platforms. With 43 destinations across North America, including high-profile ventures such as ESPN BET and theScore Bet Sportsbook and Casino, PENN Entertainment has established itself as a pioneer in providing cutting-edge entertainment experiences. The company prides itself on fostering a fun, engaging, and inclusive work environment where a diverse set of talented individuals come together to create exceptional experiences for guests and customers. At PENN Entertainment, employees can expect to work in an atmosphere that is fast-paced,... Show More
Job Requirements
- High school diploma or equivalent
- Previous cash handling experience
- Basic math skills
- Excellent communication skills
- Ability to provide courteous and tactful guest services
- Ability to understand and follow company policies and procedures
- Availability to work regular hours including possible evenings and weekends
- Ability to read, write, and communicate in English
Job Qualifications
- Excellent communication and guest service skills
- Cash handling experience
- Basic math ability
- Some knowledge of food service procedures
- Ability to deal courteously and tactfully with the public
- Ability to understand and comply with all company and departmental rules and regulations, policies and procedures
- Ability to read, write, and communicate verbally in English
Job Duties
- Supply guests with information on services available on property
- Assist the guests in any way possible and direct guests to tables
- Ensure proper cash handling for all transactions
- Ensure guests in each station are being properly attended
- Maintain knowledge of current hotel and casino activities, beverage outlets and operations
- Utilize proper procedures and documentation for transactions
- Comply with all health and safety standards
- Comply with company policies, procedures, rules, regulations, and be available to work on a regular basis
- Ensure that superior guest service levels are met according to standard operating procedures
- May have to access gaming systems
- Attend meetings as scheduled
- Other job related duties as assigned
Job Location
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