F&B Banquets & Event Manager

Santa Barbara, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $80,000.00 - $85,000.00

Work Schedule

Flexible

Job Description

Rosewood Miramar Beach, located in the stunning Montecito community of Santa Barbara, California, is one of the world’s most exclusive luxury hotels. Nestled on one of Southern California’s most beautiful beaches, this 16-acre residential-style estate epitomizes elegance, sophistication, and unparalleled hospitality. As one of only 15 properties worldwide to hold the prestigious Forbes Five-Star title, Rosewood Miramar Beach offers 153 ultra-luxury guest rooms and suites, including beachfront accommodations, signature suites, and multi-bedroom bungalows. The resort is designed with style, grace, and glamour, providing guests with an exceptional getaway experience complemented by world-class amenities.

The property boasts six unique dining venues ranging from a MICHELIN one-star and MICHELIN green star oceanfront restaurant to a traditional Japanese Edomae sushi experience, an al fresco beach bar, a sophisticated cocktail lounge, casual all-day and poolside dining, and a nostalgic poolside ice cream shop serving classic American fare. Guests have access to the Forbes Five-Star Sense, A Rosewood Spa, a state-of-the-art fitness studio, two cabana-lined pools, and bespoke beach service, all contributing to an unmatched guest experience. Additionally, the hotel offers expansive indoor and outdoor event spaces totaling approximately 28,000 square feet, including the grand Chandelier Ballroom and the Great Lawn with breathtaking ocean views.

Rosewood Miramar Beach is owned by Caruso and managed by Rosewood Hotels and Resorts, a leader in ultra-luxury hospitality renowned for delivering memorable experiences through attentive and personalized service. The hotel prides itself on its Estate-Style™ service, ensuring every guest interaction is thoughtful and tailored to individual preferences, making it the perfect destination to celebrate life’s special moments.

The Full-time Permanent F&B Banquets & Event Manager position at Rosewood Miramar Beach is a pivotal role responsible for managing all aspects of the Banquets and Event department in alignment with the hotel’s high standards. This leadership role requires coordination of all event details and menus to surpass client expectations while maintaining budgeted revenue through proactive business solicitation and controlled expenditures. The F&B Banquets & Event Manager will oversee teams and implement a management philosophy that guides Banquets and Event associates to provide impeccable service.

Key responsibilities include maintaining comprehensive knowledge of departmental policies, daily operations, and scheduled functions, ensuring superior standards are met consistently. The manager is tasked with detailed preparation of banquet event orders, coordinating with catering and kitchen teams, planning staffing schedules, inspecting event setups, and ensuring compliance with all state liquor regulations. Strong guest relations skills are essential, including greeting and seating guests, anticipating and responding promptly to their needs, and handling complaints effectively to enhance overall satisfaction.

This role requires a thorough understanding of financial reports and labor management as well as project management experience in organizing large-scale events from conception to execution. Leadership skills to motivate and develop staff, enforce hotel policies, and foster a cooperative work environment are critical. The position demands physical stamina to handle the fast-paced banquet and event environment, exposure to varying conditions, and strong communication skills in English, with additional languages preferred.

The salary range for this position is $80,000 to $85,000, with eligibility for bonuses. Compensation will consider factors such as experience, hotel type, location, and education. This is an excellent opportunity for a seasoned hospitality professional with a background in luxury or ultra-luxury hotel operations, looking to join a prestigious brand that values excellence and personalized service.

Job Requirements

Diploma or equivalent education
Minimum three years’ management experience in Banquets & Events
Current and valid Serv Safe Food Protection Manager Certification
Current and valid Responsible Beverage Service Certification and ABC Server ID
Ability to speak, read and write English
Physical ability to exert effort including lifting 20 pounds and enduring sustained physical activity
Ability to work flexible hours including 8-12 hour shifts, 5-7 days per week
Ability to work in environments exposed to heat, cold, wind, slippery surfaces and kitchen equipment
Strong organizational and leadership skills
Ability to maintain confidentiality
Ability to manage and motivate teams
Ability to handle multiple tasks and prioritize
Excellent guest service skills
Ability to communicate effectively with guests and team members
Ability to maintain and enforce state liquor laws

Job Qualifications

Diploma or some college or equivalent combination of education and work-related experience
Must have current and valid Serv Safe Food Protection Manager Certification
Must have current and valid Responsible Beverage Service Certification and Alcoholic Beverage Control (ABC) Server ID
Minimum three years’ experience in Banquets & Events in a similar management capacity
Experience in hotel operations, preferably in Food & Beverage
Experience with a luxury or ultra-luxury property or brand preferred
Demonstrated project management experience in organizing and executing large-scale events
Proven leadership skills with ability to develop, motivate and manage teams
Excellent communication skills in English, additional languages preferred
Strong understanding of financial reports and labor management
Ability to enforce policies and maintain high service standards
Ability to work under pressure and maintain organization
Ability to handle guest relations and resolve complaints efficiently

Job Duties

Maintain complete knowledge of and comply with all departmental policies, service procedures and standards
Ensure that standards are maintained at a superior level on a daily basis
Coordinate details and menus for client functions and maintain budgeted revenues through solicitation of business while controlling expenditures
Direct, implement and maintain management philosophy serving as a guide to Banquets & Event associates
Prepare weekly work schedules and adjust throughout the week to meet business demands
Inspect event areas for cleanliness, proper setup and rectify deficiencies
Communicate and coordinate with Executive Chef and Executive Steward regarding menus and equipment requirements
Greet guests upon arrival, assist in seating, and ensure guest satisfaction during events
Conduct ongoing training of associates and foster a positive work environment
Track revenue against budget and review sales discrepancies
Ensure compliance with state liquor regulations and proper handling of alcoholic beverages
Handle guest complaints using established procedures to ensure satisfaction
Prepare and present event billing to clients
Maintain inventory, requisition supplies and manage storage and cleanliness of equipment and supplies
Complete work orders for maintenance repairs and submit as required
Promote positive relations with other departments and coordinate efforts for event success
Perform all other duties as assigned