Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $17.13 - $19.13
Work Schedule
Weekend Shifts
Benefits
competitive pay
equal opportunity employment
Team-oriented environment
supportive management
Training and development opportunities
Reasonable accommodations for disabilities
Safe working environment
Job Description
Arena Sports Family Entertainment Center (FEC) is a leading entertainment venue dedicated to providing family-friendly fun and exciting attractions designed to create memorable experiences for guests of all ages. Renowned for its vibrant atmosphere and commitment to exceptional service, Arena Sports FEC operates with a strong focus on safety, customer satisfaction, and entertainment value. With a diverse range of activities, including arcade games, interactive attractions, and various sports-related entertainment options, Arena Sports creates an environment where families and friends can gather, enjoy quality time, and build lasting memories.
The company prides itself on a unique culture that is deeply embedded in its core values, known as the "Code of Culture." This framework guides every team member’s actions and interactions to ensure a positive and respectful work environment that translates into superior customer experiences. Key principles such as respect for the past, accepting responsibility, and paying it forward are the foundation of Arena Sports’ operational ethos. Team members are encouraged to keep it real with open and honest communication, think ahead to be proactive owners of their roles, stay humble while hustling harder, work as one team with one voice, and maintain curiosity by asking why to continuously improve.
Arena Sports FEC is currently seeking enthusiastic and reliable Family Entertainment Center Hosts to join their dynamic team. These hosts are vital to delivering the fun experience to every guest visiting the center, acting as the direct connection between customers and the exciting attractions offered. This role is ideal for individuals who thrive in interactive environments, enjoy working with people, and are committed to upholding safety and operational standards.
As an FEC Host, you will be responsible for greeting customers warmly as they arrive, explaining the safety rules and policies of each attraction, and assisting guests in purchasing access to the different entertainment options. You will ensure that all guests follow the established safety guidelines to guarantee a secure and enjoyable experience for everyone. Additionally, hosts will conduct opening and closing safety checklists for attractions, maintain cleanliness and order, and perform minor maintenance or troubleshooting as necessary. This position requires a hands-on approach with the physical setup and maintenance of equipment and spaces to keep the environment welcoming and functioning smoothly.
Arena Sports values team players who are friendly, detail-oriented, and willing to go the extra mile to enhance the guest experience. Candidates with previous customer service experience will find their skills highly relevant; however, the company also welcomes individuals new to this field who have a passion for people and entertainment. The working schedule mainly requires availability on weekends and the ability to communicate clearly with guests and team members.
This position offers competitive pay ranging from $17.13 to $19.13 per hour. Arena Sports FEC is an equal opportunity employer committed to diversity and inclusion, ensuring that all employees work in a supportive, respectful, and professional environment. The company adheres to fair employment practices and offers reasonable accommodations to support individuals with disabilities in performing their essential functions.
Joining Arena Sports means being part of a vibrant and energetic team dedicated to providing a safe, fun, and memorable place for families to enjoy quality entertainment. If you’re passionate about creating positive guest experiences in a dynamic and fast-paced setting, the Family Entertainment Center Host position at Arena Sports is an excellent opportunity for growth and engagement.
The company prides itself on a unique culture that is deeply embedded in its core values, known as the "Code of Culture." This framework guides every team member’s actions and interactions to ensure a positive and respectful work environment that translates into superior customer experiences. Key principles such as respect for the past, accepting responsibility, and paying it forward are the foundation of Arena Sports’ operational ethos. Team members are encouraged to keep it real with open and honest communication, think ahead to be proactive owners of their roles, stay humble while hustling harder, work as one team with one voice, and maintain curiosity by asking why to continuously improve.
Arena Sports FEC is currently seeking enthusiastic and reliable Family Entertainment Center Hosts to join their dynamic team. These hosts are vital to delivering the fun experience to every guest visiting the center, acting as the direct connection between customers and the exciting attractions offered. This role is ideal for individuals who thrive in interactive environments, enjoy working with people, and are committed to upholding safety and operational standards.
As an FEC Host, you will be responsible for greeting customers warmly as they arrive, explaining the safety rules and policies of each attraction, and assisting guests in purchasing access to the different entertainment options. You will ensure that all guests follow the established safety guidelines to guarantee a secure and enjoyable experience for everyone. Additionally, hosts will conduct opening and closing safety checklists for attractions, maintain cleanliness and order, and perform minor maintenance or troubleshooting as necessary. This position requires a hands-on approach with the physical setup and maintenance of equipment and spaces to keep the environment welcoming and functioning smoothly.
Arena Sports values team players who are friendly, detail-oriented, and willing to go the extra mile to enhance the guest experience. Candidates with previous customer service experience will find their skills highly relevant; however, the company also welcomes individuals new to this field who have a passion for people and entertainment. The working schedule mainly requires availability on weekends and the ability to communicate clearly with guests and team members.
This position offers competitive pay ranging from $17.13 to $19.13 per hour. Arena Sports FEC is an equal opportunity employer committed to diversity and inclusion, ensuring that all employees work in a supportive, respectful, and professional environment. The company adheres to fair employment practices and offers reasonable accommodations to support individuals with disabilities in performing their essential functions.
Joining Arena Sports means being part of a vibrant and energetic team dedicated to providing a safe, fun, and memorable place for families to enjoy quality entertainment. If you’re passionate about creating positive guest experiences in a dynamic and fast-paced setting, the Family Entertainment Center Host position at Arena Sports is an excellent opportunity for growth and engagement.
Job Requirements
- High school diploma or equivalent preferred
- Ability to perform opening and closing safety checklists
- Ability to explain safety rules and policies clearly
- Willingness to engage with guests in a positive and professional manner
- Ability to maintain cleanliness and perform minor maintenance tasks
- Must be able to work weekends
- Capable of adapting to a frequently changing environment
- Ability to handle difficult or angry customers with empathy and problem-solving approach
- Ability to sit and stand as needed throughout the shift
Job Qualifications
- Ability to communicate clearly
- Friendly and enthusiastic team player
- Detail-oriented
- Previous customer service experience preferred but not required
- Ability to work weekends
- Strong problem anticipation and deductive reasoning skills
- Effective written and oral communication skills
- Basic computer skills including Word and Excel
Job Duties
- Complete opening and closing safety checklists for your attraction
- Greet customers
- Explain safety rules, policies, and how to purchase entry to customers
- Answer customer questions about the different FEC attractions including rules, policies, and hours of operation
- Adhere to FEC safety rules
- Set up, clean up, and maintain the attractions, including deep cleaning, testing, and fixing equipment
- Ensure customers are following rules and policies
- Perform other related duties as assigned by the Supervisor or Manager
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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