Fairfield Inn & Suites Minneapolis Bloomington - Front Desk

Bloomington, MN, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Exact $22.00

Benefits

Daily Pay Option

Medical Coverage

dental coverage

vision coverage

short-term disability income

Long-term disability income

term life insurance

AD and D insurance

Paid Time Off

Employee assistance program

401k Retirement Plan

Job Description

Join our dynamic hospitality team as a Front Desk Agent, where you will be the cornerstone of our guests' first impressions and ongoing experience. Our establishment is dedicated to providing an exceptional stay to all visitors, combining comfort, efficiency, and personalized customer service in a welcoming environment. As a Front Desk Agent, you will play a crucial role in ensuring guest satisfaction by managing all front desk operations smoothly and professionally.

Our company specializes in hospitality services, focusing on creating memorable stays through attentive service and operational excellence. We pride ourselves on fostering a supportive work culture that values teamwor... Show More

Job Requirements

High school diploma or equivalent
Experience in a hotel or related field preferred
Familiarity with hotel management software and Microsoft Office suite

Job Qualifications

High school diploma or equivalent
Experience in a hotel or related field preferred
Familiarity with hotel management software and Microsoft Office suite
Proven ability to deliver exceptional guest service and enhance guest satisfaction
Strong verbal and written communication skills for interacting with guests and team members
Ability to evaluate and resolve guest concerns effectively
Excellent multitasking skills to handle multiple tasks efficiently

Job Duties

Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times
Effectively convey information and ideas, and address guest inquiries and issues promptly
Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns
Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs
Work with and understand financial information, performing basic arithmetic functions as needed

Job Location

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