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Fairfield Inn & Suites Anaheim Hills - House Attendant

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $18.50 - $19.50
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Work Schedule

Standard Hours
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
Paid Time Off
Employee assistance program
401k plan

Job Description

Fairfield Inn Anaheim Hills Orange County is a welcoming hotel situated in a prime location providing peaceful accommodations for guests visiting for both business and leisure. The hotel boasts easy access to popular theme parks such as Disneyland Resort and Knott's Berry Farm, as well as attractions like The Outlets at Orange, the Richard Nixon Presidential Library and Museum, and the Orange County Zoo. Guests enjoy comfortable rooms and suites equipped with plush bedding, complimentary Wi-Fi, ergonomic workstations, and a variety of amenities designed to enhance their stay. These include a complimentary breakfast buffet with a selection of hot classics and lighter fare, a fitness center, and two versatile event venues. The hotel prides itself on exceptional guest service, ensuring visitors feel valued and cared for throughout their stay.

The House Attendant role at Fairfield Inn Anaheim Hills Orange County is a vital position focused on maintaining the hotel's cleanliness and overall guest experience. This role requires a detail-oriented individual who thrives in a fast-paced environment and is passionate about keeping public spaces immaculate and welcoming. As a House Attendant, you will play a key behind-the-scenes role in ensuring every corner of the hotel shines, greeting guests with a friendly and positive demeanor, and supporting the broader housekeeping team. Your responsibilities will include maintaining cleanliness in various public areas such as lobbies, restrooms, carpets, and furniture to uphold the hotel's high standards.

Additionally, you will be an essential part of the guest experience by responding promptly and courteously to guest requests, delivering items, and assisting in creating memorable stays. You will also provide support for the setup and tear down of meetings and events, ensuring all details are in place for a seamless experience. The role also involves a responsibility for safety and security by safeguarding sensitive areas, managing lost-and-found items with integrity, and adhering to safe work practices to prevent injuries and maintain a secure environment. This position is physically demanding and requires someone who can stay calm under pressure while efficiently handling various tasks.

Fairfield Inn Anaheim Hills Orange County offers a competitive benefits package after an initial waiting period for employees who transition to full-time positions. This package includes daily pay options, medical, dental, and vision insurance, short-term and long-term disability income, term life and AD&D insurance, paid time off, an employee assistance program, and a 401k retirement plan. The hotel values its employees as much as its guests, creating a supportive and rewarding workplace environment where team members can grow and contribute to the success of the property.

Job Requirements

  • High school diploma or equivalent
  • Prior hospitality or housekeeping experience preferred
  • Ability to perform physically demanding tasks
  • Valid driver’s license and clean driving record for roles involving driving
  • Ability to handle guest interactions professionally
  • Willingness to work flexible hours
  • Ability to follow safety guidelines and protocols

Job Qualifications

  • High school diploma or equivalent preferred
  • Hospitality experience is a plus
  • Valid driver’s license and clean driving record required for driving roles
  • Ability to stay calm and work well under pressure
  • Strong attention to detail
  • Excellent communication and interpersonal skills

Job Duties

  • Maintain top-tier sanitation and cleanliness across public areas and equipment
  • Respond quickly to guest requests with a friendly attitude
  • Assist in setting up meeting rooms and events ensuring all details are in place
  • Safeguard sensitive areas and manage lost-and-found items responsibly
  • Practice safe work habits to prevent injuries and maintain security
  • Support housekeeping team with various cleaning and maintenance tasks
  • Greet guests warmly and enhance their overall experience

Job Criteria

Experience

Entry Level (1-2 years)


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