Facility Operations Runner, Midtown

CloudKitchens is an ambitious tech startup that is revolutionizing the food delivery industry. Founded on the premise of streamlining and accelerating food delivery operations, CloudKitchens operates by providing cutting-edge kitchen facilities that empower restaurant partners to optimize their delivery services and reach customers efficiently. By integrating technology with food service logistics, CloudKitchens is transforming the way food is prepared, processed, and delivered in the modern economy. With a strong focus on innovation, seamless service, and customer satisfaction, the company aims to shape the future of food delivery across various urban markets. Their facilities are designed to accommodate multiple restaurant brands, creating centralized hubs that enhance operational efficiency and reduce delivery times.

The role of Facility Operations Associate at CloudKitchens is essential to maintaining the smooth running of these kitchen facilities where orders are processed and dispatched. This role involves organizing and transporting food orders with perfect accuracy through scanning and strategic handoffs, ensuring every order is handled with care and delivered flawlessly. Associates in this position also manage administrative tasks that support the operational excellence of the facility, maintain cleanliness, and act as on-the-spot problem solvers to handle any issues that arise promptly. Moreover, Facility Operations Associates serve as the vital communication link among CloudKitchens, their restaurant partners, and drivers, fostering a collaborative and customer-focused environment. This role blends operational duties with excellent customer service skills, making the associate the reliable face of CloudKitchens in the facility.

Employees in this role can expect flexible scheduling options, with shifts available throughout the week from morning until night, and the possibility of both part-time and full-time employment. Compensation ranges between $14.00 and $16.00 per hour, depending on experience and qualifications, with opportunities for growth within the company. This position requires physical stamina as lifting up to 50 pounds and navigating stairs are regular parts of the job. Excellent organization, multitasking ability, effective communication skills both in-person and electronically, and a positive, proactive attitude in a fast-paced environment are key attributes for success.

Working at CloudKitchens means joining a community that values innovation, operational excellence, and a commitment to supporting the broader food delivery ecosystem. Whether helping restaurant partners thrive or providing drivers the support they need, Facility Operations Associates play a crucial role in delivering outstanding service. CloudKitchens operates from the Blodgett Food Hall location, a quick-service, fast-food style environment. Benefits include a flexible schedule, paid sick time, and chances for career advancement. This is an ideal role for those with prior experience in customer service, food service, or delivery driving who want to be part of an exciting and rapidly growing tech-driven company that is reshaping food delivery.