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Facility Manager, Valet Operations

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Exact $65,000.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
long term disability
short term disability
Life insurance
accident insurance
401k
Paid Time Off

Job Description

SP+, a Metropolis company, is a pioneering artificial intelligence company specializing in creating seamless and efficient parking experiences through advanced computer vision technology. As the largest parking network in America, SP+ proudly employs over 23,000 individuals and operates across more than 4,000 locations in North America and Europe. The company is driven by a bold vision to reinvent the parking experience, eliminating traditional hassles like tickets, machines, apps, or credit cards, and allowing customers to simply "drive in and drive out." This innovative approach not only streamlines the parking process but also significantly enhances convenience and efficiency for users.Show More

Job Requirements

  • Must possess a valid state-issued driver's license with a current address and acceptable driving record

Job Qualifications

  • Demonstrates ability to lead, manage and motivate team members
  • passionate about customer service and client satisfaction
  • prior experience developing budgets and profit and loss (P&L) review a plus
  • ability to react and problem-solve quickly
  • experience using various computer applications/systems (e.g., Microsoft Office Suite)
  • ability to learn internal computer programs

Job Duties

  • Deliver premier customer service to our clients
  • resolve client requests and concerns efficiently
  • ensure proactive communication with clients regarding opportunities to improve operations
  • supervise valet attendant relations with clients to ensure that complaints, disagreements or misunderstandings about rates or services are resolved diplomatically
  • hire, develop, train, and supervise a team of employees
  • identify proper staffing levels to complete duties, deliver superior customer service, and perform daily job functions
  • ensure that proper parking, security, and cash control procedures are followed
  • maximize profitability through revenue development, facility marketing, cash control procedures, expense reviews, and managing the operation's budget
  • identify all procurement and vendor service needs of the location
  • perform general accounting duties such as accounts payable, payroll, and petty cash
  • monitor facility maintenance for cleanliness standards
  • monitor and review all damage claims
  • recommend and implement plans or programs to improve the safety of operations to prevent the occurrence or reoccurrence of similar claims
  • implement all policies and procedures to ensure compliance with all OSHA laws

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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