Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Flexible work schedule
Job Description
Aramark is a global leader in providing food services, facilities management, and uniform services. With operations spanning 15 countries, Aramark proudly serves millions of guests daily, delivering exceptional experiences through its diverse portfolio. The company is deeply rooted in service and united by a strong purpose to make a positive impact for their employees, clients, communities, and the planet. Aramark emphasizes equal employment opportunities and a supportive work environment where diversity and inclusion are pivotal values. The company is committed to fostering a culture where every associate is empowered to reach their full potential, supported by ongoing professional growth opportunities and a vibrant workplace culture.
The Operations/Quality Standards Manager role at Aramark is a key leadership position focused on planning, administering, and directing all activities related to Plant Operations and Maintenance (POM) while ensuring compliance with both company and client standards. This managerial role involves establishing and maintaining effective relationships with other departments to promote a cohesive approach to POM management. The incumbent will play an integral role in supporting the development and growth of hourly associates, while also driving efforts to meet and exceed operational goals, client objectives, and customer needs. This position requires a leader with visionary leadership qualities, a strong commitment to safety and quality standards, and an ability to inspire and support teams.
In this role, the Operations/Quality Standards Manager acts as a servant leader who supports, encourages, and uplifts team members while exemplifying Aramark's mission to deliver enriching and nourishing experiences. Key leadership expectations include demonstrating balanced judgment, disciplined execution, and focusing on process-driven excellence. The manager will drive a safety-first culture, fostering an environment where employees feel empowered and supported to work in a safe workplace free from incidents.
This position demands strong operational oversight, including managing labor and supply costs, maintaining equipment efficiency, ensuring contract compliance, and driving productivity improvements. The manager will conduct operational audits, use Mecklenburg County CMMS ARCHIBUS modules for asset management, and carry out life safety inspections on critical assets such as fire alarm control panels, sprinklers, backflow devices, and elevators. Additionally, this role involves mentoring and developing hourly associates, supporting performance management, and facilitating employee engagement to promote a positive work environment. Excellent communication skills are essential to promote teamwork and collaboration at all organizational levels.
Overall, the Operations/Quality Standards Manager at Aramark is a pivotal figure who aligns operational strategies with corporate goals, implements safety and regulatory standards, and inspires a culture built on integrity, respect, and high performance. This role offers a unique opportunity to join a global company invested in making a meaningful impact through service, dedication to people, and operational excellence.
The Operations/Quality Standards Manager role at Aramark is a key leadership position focused on planning, administering, and directing all activities related to Plant Operations and Maintenance (POM) while ensuring compliance with both company and client standards. This managerial role involves establishing and maintaining effective relationships with other departments to promote a cohesive approach to POM management. The incumbent will play an integral role in supporting the development and growth of hourly associates, while also driving efforts to meet and exceed operational goals, client objectives, and customer needs. This position requires a leader with visionary leadership qualities, a strong commitment to safety and quality standards, and an ability to inspire and support teams.
In this role, the Operations/Quality Standards Manager acts as a servant leader who supports, encourages, and uplifts team members while exemplifying Aramark's mission to deliver enriching and nourishing experiences. Key leadership expectations include demonstrating balanced judgment, disciplined execution, and focusing on process-driven excellence. The manager will drive a safety-first culture, fostering an environment where employees feel empowered and supported to work in a safe workplace free from incidents.
This position demands strong operational oversight, including managing labor and supply costs, maintaining equipment efficiency, ensuring contract compliance, and driving productivity improvements. The manager will conduct operational audits, use Mecklenburg County CMMS ARCHIBUS modules for asset management, and carry out life safety inspections on critical assets such as fire alarm control panels, sprinklers, backflow devices, and elevators. Additionally, this role involves mentoring and developing hourly associates, supporting performance management, and facilitating employee engagement to promote a positive work environment. Excellent communication skills are essential to promote teamwork and collaboration at all organizational levels.
Overall, the Operations/Quality Standards Manager at Aramark is a pivotal figure who aligns operational strategies with corporate goals, implements safety and regulatory standards, and inspires a culture built on integrity, respect, and high performance. This role offers a unique opportunity to join a global company invested in making a meaningful impact through service, dedication to people, and operational excellence.
Job Requirements
- Bachelor degree from an accredited university or college
- Minimum of 2-3 years of experience in POM management
- Working knowledge of facility related equipment such as boilers, chillers, generators, HVAC/R
- Facilities management certification such as Certified Plant Maintenance Manager (CPMM) or equivalent preferred
- Proficient in CMMS systems
- Minimum of 2 years experience mentoring and developing hourly associates
- High degree of integrity and business maturity
- Previous P&L experience preferred
- Strong time management skills
- Ability to lead and motivate teams
- Strong communication skills
- Ability to work in a diverse environment with focus on client service
Job Qualifications
- Bachelor Degree from an accredited university or college
- Minimum of 2-3 years of experience in POM management
- Working knowledge of facility related equipment such as boilers, chillers, generators, HVAC/R
- Facilities Management Certification such as Certified Plant Maintenance Manager (CPMM) or equivalent is strongly preferred
- Proficient in the use and functionality of CMMS Systems
- Minimum of 2 years prior experience in mentoring and developing hourly associates
- High degree of integrity and business maturity
- Previous P&L experience is preferred
- Demonstrated time management skills
- High energy level communicated to hourly team
- Proven success in interfacing with a variety of organizational functions and negotiation skills
- Ability to manage in a diverse environment with focus on client and customer services
- Strong interpersonal, analytical, and communication skills
- Demonstrated attention to detail and ability to lead directly and through influence
Job Duties
- Manage hourly associates within a POM department
- Assist with managing labor costs, supply costs, and inventories
- Maintain and use capital equipment efficiently
- Ensure compliance with all contract obligations
- Support the effective implementation of the comprehensive Safety Plan and drive full compliance of all safety rules, guidelines, and protocols
- Conduct operational audits to ensure a high level of execution and compliance
- Drive operational efficiencies, labor and scheduling productivity
- Foster a positive work environment and utilize effective communication skills at all levels
- Responsible for training, development, and performance management of hourly associates
- Support compliance with Aramark Facilities Services and regulatory agency standards and programs
- Use Mecklenburg County CMMS ARCHIBUS modules for operations and asset management
- Conduct Life Safety Inspections of portfolio assets including FACP, Fire Sprinkler, Backflow, and Elevators
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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