Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $21.00 - $1.00
Work Schedule
Weekend Shifts
Benefits
wellness incentive programs
Company Discounts
Free Meals
Free parking
health benefits
Income protection benefits
Professional development opportunities
Job Description
MGM Resorts International is a globally recognized leader in the hospitality and entertainment industry, headquartered in Las Vegas, Nevada. Renowned for its commitment to exceptional guest experiences, MGM Resorts operates some of the most iconic hotels, casinos, and entertainment venues in the world. The company prides itself on its diverse and inclusive work environment, fostering innovation and teamwork across all its properties. With a portfolio that includes landmarks such as Bellagio, MGM Grand, Mandalay Bay, and The Mirage, MGM Resorts sets the standard for luxury, entertainment, and customer service in the industry. Their mission is to create unforgettable moments for... Show More
Job Requirements
- High school diploma, GED or equivalent
- Work varied shifts, to include weekends and holidays
- Experience in the hospitality industry or similar environment
- 6+ months of prior dispatch experience preferred
Job Qualifications
- High school diploma, GED or equivalent
- Experience in the hospitality industry or similar environment
- 6+ months of prior dispatch experience preferred
Job Duties
- Manage computerized maintenance management systems to prioritize, manage and dispatch maintenance team
- complete assigned administrative tasks on a consistent basis
- Recognize required needs of a fast-paced environment by using good judgment and the ability to multi-task
- own all requests and complaints
- resolve issues immediately and follow up to ensure the guest's satisfaction
- answer incoming calls and assist when necessary or direct calls to appropriate areas
- Practice teamwork, create a positive work environment, greet fellow employees and thank them when they lend assistance
- anticipate guests' needs, respond promptly and acknowledge all guests, no matter how busy or time of day
- prioritize guest requests/dispatches
- Be knowledgeable of department and hotel goals
- knowledgeable of hotel information to answer guest inquiries, and work under minimal supervision to complete tasks in a timely manner
- Maintain a constant awareness of personal and property cleanliness, safety and accident prevention
- Perform other job-related duties as requested
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Loading...
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Popular Cities
Similar Jobs