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Facilities and Office Administrator

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $60,000.00 - $70,000.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Retirement Plan
vacation
wellbeing programs
Performance bonus

Job Description

Russell Investments is a premier global investment management firm renowned for its innovative approach to delivering investment solutions and services worldwide. With a firm commitment to client satisfaction, the company has steadily expanded its operations, establishing vital support functions that ensure the smooth operation of its offices and facilities. Russell Investments fosters a workplace culture that values diversity, equity, and inclusion, offering competitive salaries, comprehensive benefits, and opportunities for professional growth and development. The North America Real Estate & Facilities department is a critical component of the firm, responsible for managing office environments that ensure productivity, safety, and the well-being... Show More

Job Requirements

  • 3+ years of experience in office administration, facility operations, and event management
  • Bachelor's degree in hospitality or facilities management, or a closely related field preferred
  • Strong attention to detail and organizational skills
  • Proficiency in Microsoft Office Suite including Word, Excel, PowerPoint, Outlook, SharePoint, Teams, Zoom
  • Experience with ticketing systems like Jira or ServiceNow
  • Ability to operate and manage AV/technical equipment
  • Ability to work independently and as part of a team
  • Flexibility to work early or late shifts occasionally
  • Physical ability to lift up to 50 pounds
  • Legal authorization to work in the United States without employer sponsorship

Job Qualifications

  • 3+ years of experience in office administration, facility operations, and event management
  • Bachelor's degree in hospitality or facilities management, or a closely related field preferred
  • Strong attention to detail, organizational skills, and customer service orientation
  • Proficient with Microsoft Office Suite including Word, Excel, PowerPoint, Outlook, SharePoint, Teams, Zoom, and ticketing systems like Jira or ServiceNow
  • Comfortable managing AV and tech equipment for meetings
  • Ability to work independently and collaboratively with multiple teams
  • Flexible schedule to support occasional early or late shifts to accommodate clients and events
  • Capable of moving and/or lifting up to 50 lbs

Job Duties

  • Collaborate with senior leaders and the North America Admin team to coordinate meetings, events, and communications
  • Assist with associate onboarding and offboarding processes, including workspace preparation, access provisioning, and amenities coordination
  • Provide general administrative support to leadership as needed
  • Act as the on-site point of contact for day-to-day office operations, ensuring workspaces and systems function efficiently
  • Maintain communal spaces such as catering kitchen, coffee bar, and wet bar in partnership with facilities coordinators and day porters
  • Manage supplies, equipment, and cleanliness across shared areas
  • Monitor and respond to requests from the Facilities mailbox and ticketing system, escalating as needed
  • Oversee vendor relationships and coordinate contractor activities for repairs, maintenance, and upgrades
  • Serve as the first point of contact for all guests and visitors during active business hours
  • Maintain a professional front desk presence by answering phones, greeting guests, and receiving deliveries
  • Prepare and replenish hospitality amenities for meetings
  • Coordinate meeting and event room setups, including AV needs and catering logistics
  • Support execution of local events in collaboration with the North America Admin team
  • Coordinate logistics and administrative coverage for special events, org-wide meetings, and stakeholder visits
  • Act as the North America admin contact for associate experience initiatives, including milestone recognition, gifting, and employee programs
  • Support the administration of EH&S safety programs, including fire drills, floor warden coordination, AED management, and first aid readiness
  • Secure and track landlord approvals for facilities projects in line with lease requirements

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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