Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $29.90 - $39.87
Work Schedule
Standard Hours
Benefits
health care
Retirement benefits
Paid Time Off
sick leave
Life insurance
Disability Coverage
work wellness benefits
Job Description
SpringHill Suites by Marriott is a well-established and respected hotel brand within the renowned Marriott International portfolio, known for offering guests an upscale yet relaxed atmosphere. Each room is designed as a spacious suite, providing ample space that caters perfectly to families seeking comfort and business travelers who need to separate their work and rest environments. The brand is popular among leisure and business travelers alike and boasts amenities such as complimentary breakfast, pools at most locations, and a market area that serves wine and beer. As part of Marriott International, SpringHill Suites emphasizes a supportive and inclusive work environment... Show More
Job Requirements
- Must be able to respond promptly to guest and departmental requests
- ability to fill and transport supply carts
- capable of entering guest rooms following access and vacancy procedures
- must replace guest amenities, supplies, and linens
- ability to perform cleaning including bathrooms and floors
- understanding of safety and security policies
- capacity to report hazards and maintenance issues
- able to complete safety training and certifications
- able to maintain a clean and professional appearance
- confidentiality of proprietary information
- excellent interpersonal skills to welcome and assist guests
- physical ability to move, lift, carry, push, and pull items as specified
- able to maintain extended periods of standing, sitting, kneeling, and walking
- ability to handle fine motor tasks and coordinate hand-eye movements
Job Qualifications
- No high school diploma or G.E.D equivalent required
- no related work experience necessary
- no supervisory experience needed
- no license or certification required
- strong attention to detail
- ability to follow procedures and safety protocols
- excellent customer service skills
- good communication abilities
- ability to work collaboratively in a team environment
Job Duties
- Respond promptly to guest and departmental requests
- fill and transport supply carts to assigned areas
- enter guest rooms following access and vacancy procedures
- replace guest amenities and supplies
- replace dirty linens and terry with clean items
- make beds and fold terry
- clean bathrooms
- remove trash, dirty linen, and room service items
- check presence and operation of room appliances
- straighten desk items, furniture, and appliances
- dust, polish, and remove marks from walls and furnishings
- vacuum carpets and perform floor care duties
- follow company safety and security policies
- report maintenance problems, safety hazards, accidents, or injuries
- complete safety training and certifications
- properly store flammable materials
- maintain clean and professional uniform and appearance
- maintain confidentiality of proprietary information
- welcome and acknowledge guests per company standards
- anticipate and address guest service needs
- assist individuals with disabilities
- communicate clearly and professionally
- support team to reach goals
- adhere to quality expectations and standards
- move, lift, carry items up to 25 pounds without assistance and over 25 pounds with assistance
- push and pull loaded housekeeping carts over sloping and uneven surfaces
- reach overhead and below knees including bending, twisting, pulling, stooping
- stand, sit, kneel, or walk for extended periods
- grasp and manipulate objects requiring fine motor skills
- perform other duties as requested by supervisors
Job Qualifications
Experience
No experience required
Job Location
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