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Extended Stay America Indianapolis Airport - Front Desk Agent

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Extended Stay America is a well-known hospitality brand that caters to travelers seeking comfortable, home-like accommodations during their visits. Situated near the iconic Indianapolis Motor Speedway, this hotel is especially popular with auto racing fans but also welcomes tourists and business travelers alike. Extended Stay America stands out with its spacious suites that feature full kitchens, providing guests with the convenience of cooking their own meals. Additional amenities such as free in-room Wi-Fi and on-site laundry facilities contribute to a hassle-free and cozy stay for all visitors.

As a Front Desk Agent at Extended Stay America, you will be ... Show More

Job Requirements

  • High school diploma or equivalent
  • Prior experience in a hotel or related field preferred
  • Familiarity with hotel management software
  • Proficiency in Microsoft Office suite
  • Excellent communication skills
  • Ability to multitask under pressure
  • Customer-focused attitude

Job Qualifications

  • High school diploma or equivalent
  • Experience in hotel or related hospitality field preferred
  • Familiarity with hotel management software
  • Proficiency in Microsoft Office suite
  • Strong communication skills
  • Ability to multitask effectively
  • Problem-solving skills

Job Duties

  • Greet guests warmly and provide exceptional customer service
  • Manage reservations, check-ins, and check-outs efficiently
  • Handle guest inquiries and requests promptly
  • Communicate clearly and coordinate with team members
  • Resolve guest issues quickly and professionally
  • Maintain accurate financial transactions and records
  • Perform multitasking duties to support front desk operations

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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