Extended Stay America El Paso - Airport - Front Desk Agent

El Paso, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $24,208.46 - $30,133.25

Benefits

Daily Pay

Medical Coverage

dental coverage

vision coverage

short-term disability income

Long-term disability income

term life insurance

AD and D insurance

Paid Time Off

Employee assistance program

401k Retirement Plan

Job Description

Join our vibrant hospitality team as a Front Desk Agent, where you become the cornerstone of our guests' unforgettable experiences. Our establishment is a distinguished hotel committed to delivering exceptional service, comfort, and convenience to every visitor. We pride ourselves on creating a welcoming atmosphere that feels like a home away from home. As a Front Desk Agent, you will be the first point of contact and the friendly face that sets the tone for a guest's stay, ensuring every interaction is warm, professional, and efficient.

This role is perfect for those who excel in customer service and thri... Show More

Job Requirements

High school diploma or equivalent
Experience in a hotel or related field preferred
Familiarity with hotel management software and Microsoft Office suite

Job Qualifications

High school diploma or equivalent
Experience in a hotel or related field preferred
Familiarity with hotel management software and Microsoft Office suite
Strong verbal and written communication skills
Proven ability to deliver exceptional guest service
Ability to multitask efficiently
Ability to problem-solve under pressure

Job Duties

Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times
Effectively convey information and ideas, and address guest inquiries and issues promptly
Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns
Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs
Work with and understand financial information, performing basic arithmetic functions as needed

Job Location

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