Expo/Food Runner - Eagle's Landing Country Club

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $9.50 - $14.25
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
meal discounts
Employee Discounts

Job Description

Our establishment is a vibrant and busy restaurant dedicated to providing excellent dining experiences to all patrons. Known for its friendly atmosphere and high standards of service, our restaurant consistently attracts a diverse clientele seeking quality meals and attentive support. As a key part of our dynamic team, we are currently seeking a dedicated Food Runner to enhance our service flow and contribute to our reputation for outstanding hospitality. This role is essential in bridging the gap between the kitchen and the dining area, ensuring that each dish is delivered promptly and meets the highest standards of presentation and quality.

The Food Runner plays a crucial part in our service operations by delivering food to diners accurately and efficiently. The position requires keen attention to detail, as Food Runners are the final staff to handle a meal before it reaches the customer. It is imperative that they understand what each dish should look like, which helps prevent errors and guarantees customer satisfaction. Maintaining the integrity of the meal by transporting it carefully and serving it while at optimal temperature is an important responsibility. This role demands quick thinking and flexibility, as Food Runners must respond to the fast-paced environment of the restaurant and adapt to changing circumstances, such as shift variations and increased customer volume.

Besides food delivery, the Food Runner also supports the restaurant by greeting guests warmly, assisting with menu explanations, and ensuring tables are clean and reset promptly for new customers. They uphold food safety and sanitation standards rigorously, work closely with other staff to address any customer concerns quickly, and help maintain overall cleanliness and order within the dining area. Efficiency, attention to cleanliness, team collaboration, and a positive disposition are critical qualities for success in this role. Physical endurance is also required, as this job involves standing or walking throughout the shift and lifting up to 35 pounds. If you have strong communication skills, enjoy working in a team-oriented setting, and thrive in a lively restaurant environment, this position is a perfect match. Employment is typically full-time with flexible shifts to accommodate both busy periods and quieter times. Compensation details are competitive and commensurate with experience, emphasizing equal opportunity and a supportive workplace culture.

Job Requirements

  • Great verbal and written communication capabilities
  • Flexibility to work different shifts
  • The ability to work quickly and adapt on the go
  • Excellent customer service skills
  • Able to lift and carry up to 35 pounds
  • Able to walk or stand for nearly 100 percent of shift

Job Qualifications

  • Great verbal and written communication capabilities
  • Flexibility to work different shifts
  • The ability to work quickly and adapt on the go
  • Excellent customer service skills
  • Able to lift and carry up to 35 pounds
  • Able to walk or stand for nearly 100 percent of shift

Job Duties

  • Welcome each guest with a smile and friendly greeting
  • Help customers with orders by explaining dishes and drinks and making recommendations as appropriate
  • Coordinate food orders to guarantee timely and efficient delivery to guests
  • Refill water and periodically check on guests to handle any issues promptly
  • Maintain our high food safety and sanitation standards
  • Clean and reset tables
  • Assist with customer complaints
  • Be efficient, detail-oriented, courteous, and attentive to cleanliness
  • Serve as many customers as possible quickly and efficiently
  • Pay close attention to detail to ensure accuracy of each dish
  • Maintain a positive attitude and courteous demeanor
  • Work well with others and assist with other responsibilities as needed

Job Criteria

Experience

Entry Level (1-2 years)


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