Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $21.00 - $23.00
Benefits
competitive base pay
Revenue share bonus program
Medical insurance
Vision Insurance
Dental Insurance
short-term disability
long-term disability
Life insurance
401k with match
Paid Time Off
Continuing Education
mental health support
Job Description
Bayside Veterinary Care is a full-service small animal veterinary practice located in the picturesque town of Barrington, Rhode Island. Known for its commitment to comprehensive, compassionate care and client education, the practice is progressive and prioritizes patient-centered veterinary medicine. The facility is equipped with state-of-the-art technology including IDEXX Cornerstone software, IDEXX digital x-ray, an in-house lab, digital color ultrasound, tonometry, extensive anesthesia monitoring tools, a full in-house and online pharmacy, and dental x-ray equipment. This technological edge enables the veterinary team to provide top-tier medical care to their patients. The staff consists of mature, thoughtful, and drama-free professionals who thrive... Show More
Job Requirements
- High school diploma or equivalent
- Experience in customer service or veterinary reception preferred
- Strong understanding of veterinary terminology
- Proficient computer skills including practice management software
- Effective verbal and written communication skills
- Ability to maintain composure and professionalism
- Must be a team player
- Availability to work Saturdays and evening hours
- Detail-oriented with multitasking abilities
Job Qualifications
- High school diploma or relevant education and work experience
- Customer service skills
- Strong organizational skills
- Technologically savvy
- Team oriented
- Excellent communication skills
Job Duties
- Client communication including client education
- Maintain compassionate, patient-focused attitude
- Professional, mature and ethical representation of Bayside Veterinary Care
- Clear and effective communication in person, in writing and over the phone
- Maintenance of accurate client contact information
- Accurate message taking and timely reporting
- Awareness of practice protocols for appropriate schedule of patient care
- Appointment confirmation
- Accurate invoicing and payment collection
- Understanding of software and technology used in job performance
- Additional administrative duties as requested
- Remain detail-oriented while performing multiple unrelated tasks
- End of day procedures
- Maintain welcoming and clean examination rooms
- Communicate patient needs and comfort level to doctor
- Communicate client concerns to doctor
- Communicate medical instructions to client
- Accurate labeling and recording of dispensed medications
- Ensure cleanliness of patients
- Provide appropriate and safe elimination opportunities for all patients
- Accurate medical record keeping and maintenance
- Ensure all samples, lab results or records are given to doctor as needed
- Maintain and stock retail area
- Client and pet traffic control
- Maintain cleanliness
- Participate in quarterly continuing education
Job Location
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