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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $50,000.00 - $60,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Competitive compensation package
Opportunity for growth
collaborative work environment
Training and Development
flexible scheduling
Employee Meals
Health and safety focused workplace
Job Description
Dog Haus Chicago is a vibrant and dynamic restaurant group known for its elevated and creative take on classic hot dogs, sausages, and burgers. With a reputation for high-quality, craveable food paired with an inviting atmosphere, Dog Haus has become a favorite destination for locals and visitors alike across its multiple Chicago locations. The company prides itself on fostering a culture of innovation, community engagement, and exceptional customer service, dedicated to offering unmatched dining experiences. Dog Haus operates with a passion for quality ingredients, unique flavor profiles, and a commitment to customer satisfaction, making it a standout in the competitive... Show More
Job Requirements
- Valid BASSET certification
- must agree to a full background check
- must have a valid driver's license and reliable transportation to travel throughout Chicago
- supervisory and bartending experience
- commitment to maintaining a smoke-free environment
- designated smoke breaks not offered
Job Qualifications
- Valid BASSET certification
- supervisory experience
- bartending experience
- excellent customer service skills
- strong leadership and team management abilities
- ability to manage multiple locations
- knowledge of health and safety regulations
- experience with scheduling and inventory management
- strong problem-solving skills
- effective communication skills
Job Duties
- Maintains operations by preparing and enforcing policies and standard operating procedures for all FOH and Bar staff
- implementing productivity, quality, and patron-service standards
- determining and implementing system improvements for all FOH and Bar teams
- Maintains patron satisfaction by monitoring, evaluating, and auditing food, beverage, and service offerings
- initiating improvements
- building relationships with preferred patrons
- provides excellent customer service and serves as the Manager on Duty to resolve customer issues
- Recruits, interviews, hires, trains, develops, coaches, and disciplines FOH and Bar staff and leadership
- Leads by example in all aspects and service
- enforces and models the employee meal and drink policy
- Maintains safe, secure, and healthy environment by establishing, following, and enforcing FOH and Bar sanitation standards and procedures
- complying with health and legal regulations
- helps to maintain security systems
- Maintains professional and technical knowledge by tracking emerging trends in the restaurant and bar industry
- reviews professional publications
- establishes personal networks
- benchmarks state-of-the-art practices
- Builds/re-builds on existing bar and front of haus programs at multiple locations, with industry knowledge and enthusiasm
- Acts as the point of contact for special events, fundraisers, catering, etc.
- is present for special events
- uses special events to connect with and build relationships with customers and vendors
- Creates weekly FOH and Bar schedule for all locations under their purview
- Works with suppliers and vendors to take inventory and order all FOH and Bar needs
- Regularly checks and maintains all FOH and Bar equipment to ensure everything is in working order
- maintains relationships with vendors to ensure any equipment issues are dealt with effectively
- Follows all company policy and procedures regarding dealing with cash, equipment and property
- Works weekly bartending, cashier and front of house shifts at all locations under their purview
- All other duties assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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