Experienced FOH & Bar Manager Needed in Chicago!

Chicago, IL, USA|Travel, Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $50,000.00 - $60,000.00

Work Schedule

Flexible

Weekend Shifts

Benefits

Competitive compensation package

Opportunity for growth

collaborative work environment

Training and Development

flexible scheduling

Employee Meals

Health and safety focused workplace

Job Description

Dog Haus Chicago is a vibrant and dynamic restaurant group known for its elevated and creative take on classic hot dogs, sausages, and burgers. With a reputation for high-quality, craveable food paired with an inviting atmosphere, Dog Haus has become a favorite destination for locals and visitors alike across its multiple Chicago locations. The company prides itself on fostering a culture of innovation, community engagement, and exceptional customer service, dedicated to offering unmatched dining experiences. Dog Haus operates with a passion for quality ingredients, unique flavor profiles, and a commitment to customer satisfaction, making it a standout in the competitive Chicago restaurant scene.

The position of Front of House (FOH) & Bar Manager at Dog Haus Chicago offers an exciting opportunity for experienced hospitality professionals to lead and elevate the customer-facing segments of the business. This role involves overseeing multiple locations within the city, managing both the front of house and bar operations to ensure an efficient, engaging, and high-quality experience for guests. The FOH & Bar Manager will be pivotal in rebuilding and enhancing established bar and dining programs by leveraging their industry expertise and leadership skills.

This role is ideal for individuals passionate about hospitality management and eager to grow within a rapidly expanding company. Candidates will have the chance to influence service standards, team dynamics, and operational efficiency across several locations, giving them broad exposure and significant responsibility. The FOH & Bar Manager will take charge of everything from staffing and training to customer relations and event management, acting as the key contact for all front-end activities.

Dog Haus values proactive leaders who are ready to tackle challenges, innovate, and contribute meaningfully to company growth. The company offers a competitive and negotiable compensation package reflective of the candidate's experience, skills, and the level of responsibility undertaken. Candidates can expect to work in a fast-paced, collaborative environment where their contributions directly impact guest satisfaction and business success. This position requires strong organizational skills, a commitment to maintaining high sanitation and safety standards, and the ability to build positive relationships with both customers and vendors.

In summary, joining Dog Haus Chicago as a FOH & Bar Manager means becoming an integral part of a passionate team dedicated to excellence in casual dining and bar service across multiple vibrant locations. This leadership role not only challenges managers to bring their best but also rewards them with growth potential, teamwork, and the satisfaction of cultivating memorable guest experiences.

Job Requirements

Valid BASSET certification
must agree to a full background check
must have a valid driver's license and reliable transportation to travel throughout Chicago
supervisory and bartending experience
commitment to maintaining a smoke-free environment
designated smoke breaks not offered

Job Qualifications

Valid BASSET certification
supervisory experience
bartending experience
excellent customer service skills
strong leadership and team management abilities
ability to manage multiple locations
knowledge of health and safety regulations
experience with scheduling and inventory management
strong problem-solving skills
effective communication skills

Job Duties

Maintains operations by preparing and enforcing policies and standard operating procedures for all FOH and Bar staff
implementing productivity, quality, and patron-service standards
determining and implementing system improvements for all FOH and Bar teams
Maintains patron satisfaction by monitoring, evaluating, and auditing food, beverage, and service offerings
initiating improvements
building relationships with preferred patrons
provides excellent customer service and serves as the Manager on Duty to resolve customer issues
Recruits, interviews, hires, trains, develops, coaches, and disciplines FOH and Bar staff and leadership
Leads by example in all aspects and service
enforces and models the employee meal and drink policy
Maintains safe, secure, and healthy environment by establishing, following, and enforcing FOH and Bar sanitation standards and procedures
complying with health and legal regulations
helps to maintain security systems
Maintains professional and technical knowledge by tracking emerging trends in the restaurant and bar industry
reviews professional publications
establishes personal networks
benchmarks state-of-the-art practices
Builds/re-builds on existing bar and front of haus programs at multiple locations, with industry knowledge and enthusiasm
Acts as the point of contact for special events, fundraisers, catering, etc.
is present for special events
uses special events to connect with and build relationships with customers and vendors
Creates weekly FOH and Bar schedule for all locations under their purview
Works with suppliers and vendors to take inventory and order all FOH and Bar needs
Regularly checks and maintains all FOH and Bar equipment to ensure everything is in working order
maintains relationships with vendors to ensure any equipment issues are dealt with effectively
Follows all company policy and procedures regarding dealing with cash, equipment and property
Works weekly bartending, cashier and front of house shifts at all locations under their purview
All other duties assigned