Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $16.85
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Work Schedule

Flexible
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Benefits

Paid sick leave
flexible schedule
meal discounts
Career advancement opportunities

Job Description

Ketch Grill & Taps at Portside Pier is a renowned waterfront restaurant and bar known for its vibrant atmosphere, quality brews, and exceptional customer service. Positioned in a prime location, it offers guests a unique dining and drinking experience with spectacular views and a curated selection of craft beers from Ketch Brewing. As a part of the Portside Pier community, this establishment emphasizes both high standards in beverage service and a welcoming environment where guests can relax and enjoy the best in food and drink.

The Beertender role at Ketch Grill & Taps is a pivotal position focused on delivering outstanding service to bar patrons. This role requires an individual who is friendly, knowledgeable, and passionate about craft beers and the overall guest experience. The Beertender is expected to be an expert not only on the beer offerings made by Ketch Brewing but also on the broader Portside Pier venue and the products available. This expert knowledge helps create an engaging and informative interaction with guests, enhancing their overall visit.

Compensation for this role is competitive within the local market, offering $16.85 per hour plus tips. Employees benefit from paid sick leave, a flexible work schedule, meal discounts, and opportunities for career advancement within the company. This role is ideal for someone seeking a dynamic work environment where they can grow professionally while engaging with customers in a fast-paced setting.

The primary responsibilities include preparing and serving beverages according to established recipes and standards, ensuring compliance with all sanitation, safety, and alcohol beverage control policies, and maintaining a clean and organized bar station. The Beertender also anticipates guests' needs, offers menu knowledge and recommendations, processes orders and payments efficiently, and restocks bar inventory as needed. Attention to detail and excellent communication skills are essential to ensure every guest enjoys their time at Ketch Grill & Taps and leaves with a positive impression.

Flexibility is important, as the role requires the ability to work various shifts and perform physical tasks such as standing, walking, bending, and lifting up to 50 pounds. Possession of a Food Handler Certification and Responsible Alcohol Service Certification is mandatory, underscoring the establishment's commitment to responsible service and high health standards.

Overall, the Beertender role at Ketch Grill & Taps is a fantastic opportunity for those passionate about craft beer and hospitality to join a reputable establishment, grow their skills, and contribute to memorable guest experiences in a stunning waterfront locale.

Job Requirements

  • Must be of legal age to pour and serve alcohol
  • minimum 1 year restaurant experience
  • friendly energetic detail-oriented team player who enjoys working in a fast-paced environment
  • desire to help where needed and work as part of a team
  • ability to work positively and maintain composure in a fast-paced environment
  • strong organizational skills with the ability to monitor the entire bar area and service wells
  • excellent communication skills
  • exceptional attention to detail
  • exhibit a professional appearance and mannerisms
  • flexibility to work a variety of shifts
  • must be able to stand walk reach bend stoop and wipe for extended periods of time
  • must be able to carry trays and supplies up to 50 lbs
  • food handler certification
  • responsible alcohol service certification

Job Qualifications

  • Must be of legal age to pour and serve alcohol
  • minimum 1 year restaurant experience
  • friendly energetic detail-oriented team player who enjoys working in a fast-paced environment
  • desire to help where needed and work as part of a team
  • ability to work positively and maintain composure in a fast-paced environment
  • strong organizational skills with the ability to monitor the entire bar area and service wells
  • excellent communication skills
  • exceptional attention to detail
  • exhibit a professional appearance and mannerisms
  • flexibility to work a variety of shifts
  • food handler certification
  • responsible alcohol service certification

Job Duties

  • Prepare and serve beverages consistently adhering to all recipe standards
  • protect establishment and patrons by adhering to sanitation safety and alcohol beverage control policies
  • anticipate guests’ needs and exceed guest service expectations
  • be knowledgeable and enthusiastic about the menu with the ability to answer questions and make suggestions
  • take orders serve bar patrons and process payment
  • keep designated service stations clean and organized
  • restock and replenish bar inventory
  • ensure guests are enjoying their experience and take action to correct any problems
  • conclude the guest experience by acknowledging choice of establishment and inviting patrons to return
  • complete assigned sidework at the beginning during and at end of shift

Job Criteria

Experience

Mid Level (3-7 years)


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