Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Standard Hours
Benefits
Paid Time Off
Parental leave
401K Matching
Employee Recognition Program
Dental Insurance
Health Insurance
Paid holidays
Short and Long-Term Disability
Pet insurance
Early wage access
Tuition Reimbursement
Adoption assistance
Job Description
UnityPoint Health is a reputable healthcare organization dedicated to providing exceptional care and support to its community. Recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare for several consecutive years, UnityPoint Health prioritizes the well-being and development of its team members. The organization fosters a culture of belonging where all individuals feel valued, respected, and supported through various resources and initiatives designed to enhance their professional and personal lives. At UnityPoint Health, employees benefit from a comprehensive Total Rewards program that includes health and dental insurance, paid holidays, parental leave, 401K matching, short and long-term disability... Show More
Job Requirements
- High school degree or vocational school graduate
- Previous medical office experience preferred
- Strong customer service skills
- Excellent computer skills and abilities
- Ability to understand and apply guidelines, policies and procedures
- Strong personable skills to interact with physicians, health care team members, patients and support systems
- Effective communication skills
- Proficient in Microsoft Office
- Customer and patient focused
- Medical terminology/background a plus
Job Qualifications
- High school degree or vocational school graduate
- Previous medical office experience preferred
- Strong customer service skills
- Excellent computer skills and abilities
- Ability to understand and apply guidelines, policies and procedures
- Strong personable skills to interact with physicians, health care team members, patients and support systems
- Effective communication skills
- Proficient in Microsoft Office
- Customer and patient focused
- Medical terminology/background a plus
Job Duties
- Greets patients and visitors and obtains accurate information and signatures for office records
- Obtain signatures on all forms pertinent to the patient’s current visit from the patient or family member who has authority to sign on behalf of the patient
- Photo-copy and scan insurance cards and driver’s licenses
- Adhere to all confidentiality policies and procedures
- Answers telephone calls promptly and accurately
- Takes telephone messages and directs calls in an appropriate and professional manner
- Retrieves, files photocopies or scans medical correspondence, reports and miscellaneous items, as requested
- Collects payments, issues receipts and reconciles daily accounts receivable activity to prepare for daily deposits
- Demonstrates initiatives to improve quality and customer service by striving to exceed customer expectations
- Integrates and demonstrates FOCUS values and Expectations for Personal and Service Excellence to guide professional behaviors, while adhering to the policies and procedures of UPH-DM
- Balance team and individual responsibilities
- be open and objective to other’s views
- give and welcome feedback
- contribute to positive team goals
- and put the success of the team above own interests
- Open and or closes the clinic following specific guidelines of the individual clinic
- Refer patients who need financial assistance with their clinic/hospital bills to a Financial Advocate
- Perform functions other than described due to extenuating circumstances
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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