Experience Reception Concierge- Hotel/ Hospitality experience preferred
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $17.00
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee Discounts
Life insurance
Job Description
CBRE Global Workplace Solutions (GWS) is a prominent leader in the commercial real estate industry, dedicated to transforming real estate into a powerful asset that contributes significantly to organizational productivity and performance. As a part of CBRE, the world’s largest commercial real estate services firm, GWS specializes in providing integrated real estate management solutions tailored to the unique needs of diverse industries and geographies. CBRE GWS is driven by a client-centric approach that emphasizes dedicated leadership and robust regional and global resources, ensuring superior and consistent outcomes throughout the entire lifecycle of every client project. This model highlights the company's... Show More
Job Requirements
- Hs diploma or equivalent experience or ged required
- prior customer service experience required
- minimum one year of front desk, concierge, customer service or hospitality experience preferred
- strong knowledge of surrounding area and relevant information
- authorized to work in the United States without visa sponsorship
Job Qualifications
- High school diploma or equivalent
- prior customer service experience
- one year of front desk, concierge, or hospitality experience preferred
- strong knowledge of surrounding area and local recreational, hospitality, and business information
- professional hospitality accreditations or bachelor’s degree preferred
- excellent communication skills
- ability to handle multiple tasks efficiently
- friendly and client-focused attitude
Job Duties
- Welcome tenants/employees and announce clients, applicants, and visitors
- respond promptly with accurate and detailed information
- conduct front-of-house activities including guest registration and guest accommodation
- provide visitors with building navigation information
- issue visitor passes
- answer telephone in a friendly, professional manner
- maintain accurate records of service requests and status
- arrange guides as needed
- receive and direct incoming calls and messages
- assist tenants/employees and guests with services including transportation questions, office wayfinding, guest and administrative support
- maintain neat appearance of reception and nearby common spaces
- perform visitor volume tracking and reporting
- serve as a point of contact and extension of the facilities team
- request building and housekeeping services
- inspect common area equipment and arrange for service
- perform general administrative duties related to packages and mail
- support meeting and event tasks including scheduling and setup
- follow security and emergency procedures
- respond to emergency situations calmly
- order and stock office supplies and common use items
- maintain a file of transportation sources, accommodations, and referral contacts
- contribute site specific content for Host Digital
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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