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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $9.75 - $13.75
Work Schedule
Weekend Shifts
Benefits
hourly wage
potential for bonuses
Paid vacation
Paid sick leave
Health Insurance
employee discount
Monthly gratis stipend
Monthly complimentary service
Job Description
POUT is a renowned beauty and spa establishment dedicated to delivering exceptional guest experiences through its comprehensive range of services and products. The company prides itself on a welcoming environment where customers feel valued and cared for, setting a high standard in the beauty and wellness industry. As a spa and retail operation, POUT combines luxury treatments with premium beauty products, creating a unique boutique experience for each guest. Their team-driven approach allows for a personalized interaction that makes every visit memorable, distinguishing POUT as a leader in guest service excellence.
The role of an Experience Host at POU... Show More
The role of an Experience Host at POU... Show More
Job Requirements
- Work 2-3 Saturdays a month
- work Black Friday
- work December during the week prior and leading up to Christmas
- previous experience in customer service
- coachable
- detail oriented
- organized
- competent with iPads and technology
- love dogs
Job Qualifications
- Previous experience in and passion for excellent customer service
- coachable and always willing to learn and grow
- detail oriented
- organized
- competent with iPads and general technology
- love dogs
- retail experience preferred
- cosmetics or spa experience preferred
- high-volume restaurant or sales experience preferred
- makeup artistry experience or desire to learn preferred
Job Duties
- Book appointments
- get to know regular guests and welcome new guests
- ensure appointments are rebooked correctly
- track data like new guest information and tip log
- sell products with training in shading and brand knowledge
- stock retail stage with new product and take inventory
- maintain high standards of product displays and cleanliness
- answer guest phone calls
- provide exceptional checkout experience
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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