
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.00 - $18.75
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
Career development opportunities
Job Description
The hiring establishment is a dynamic and bustling restaurant renowned for its commitment to delivering exceptional dining experiences. With a focus on quality, service, and efficiency, this restaurant operates in a high-volume setting, striving to maintain a seamless connection between the kitchen and the front-of-house. The establishment prides itself on its professional standards and its ability to cater to diverse guest preferences while maintaining an inviting and organized atmosphere.
This role is crucial in ensuring smooth service operations by acting as the central communication hub between the kitchen and front-of-house staff. The position requires overseeing the timely preparation and presentation of food, ensuring each dish meets the restaurant's high standards for quality and appearance. The role demands meticulous attention to detail to verify order accuracy and compliance with established guidelines, contributing to guest satisfaction and operational efficiency. This is a fast-paced environment where the ability to multitask and maintain composure under pressure is essential.
The food expediter plays a pivotal role in coordinating food orders, ensuring the line is always stocked, clean, and safe, and communicating any guest preferences or special requests effectively to kitchen staff. The individual is also responsible for assisting servers during busy periods to help maintain service efficiency and uphold exceptional standards of guest care. This position emphasizes safety and cleanliness, adhering strictly to all health department regulations and food safety protocols.
Ideal candidates will have at least one year of relevant experience in a similar role within a high-volume restaurant. A high school diploma or equivalent is required, alongside a pleasant demeanor and the ability to communicate clearly and professionally. Applicants should demonstrate a strong knowledge of menu offerings and restaurant floor plans and possess certifications such as a Food Handlers Certificate and MAST certification. Flexibility in working hours, including nights, weekends, and holidays, is also essential.
The employment type is typically full-time but may vary according to operational needs. The salary will be commensurate with experience and qualifications, aligned with industry standards for similar roles in restaurant settings. This position offers an excellent opportunity for individuals passionate about hospitality and eager to contribute to a vibrant team dedicated to delivering outstanding dining experiences.
This role is crucial in ensuring smooth service operations by acting as the central communication hub between the kitchen and front-of-house staff. The position requires overseeing the timely preparation and presentation of food, ensuring each dish meets the restaurant's high standards for quality and appearance. The role demands meticulous attention to detail to verify order accuracy and compliance with established guidelines, contributing to guest satisfaction and operational efficiency. This is a fast-paced environment where the ability to multitask and maintain composure under pressure is essential.
The food expediter plays a pivotal role in coordinating food orders, ensuring the line is always stocked, clean, and safe, and communicating any guest preferences or special requests effectively to kitchen staff. The individual is also responsible for assisting servers during busy periods to help maintain service efficiency and uphold exceptional standards of guest care. This position emphasizes safety and cleanliness, adhering strictly to all health department regulations and food safety protocols.
Ideal candidates will have at least one year of relevant experience in a similar role within a high-volume restaurant. A high school diploma or equivalent is required, alongside a pleasant demeanor and the ability to communicate clearly and professionally. Applicants should demonstrate a strong knowledge of menu offerings and restaurant floor plans and possess certifications such as a Food Handlers Certificate and MAST certification. Flexibility in working hours, including nights, weekends, and holidays, is also essential.
The employment type is typically full-time but may vary according to operational needs. The salary will be commensurate with experience and qualifications, aligned with industry standards for similar roles in restaurant settings. This position offers an excellent opportunity for individuals passionate about hospitality and eager to contribute to a vibrant team dedicated to delivering outstanding dining experiences.
Job Requirements
- High school diploma or equivalent
- One year of experience as a food expediter or other related restaurant position in a high-volume restaurant
- Demonstrate a pleasant attitude and energy to ensure exceptional guest service and present a professional demeanor, appearance, and communication skills in accordance with STRC and restaurant guidelines
- Working knowledge of restaurant floor plans
- Demonstrate the ability to work under pressure and multitask in a fast-paced environment
- Communicate clearly with guests and team members regarding food and beverage orders and guest questions and concerns
- Read menu offerings, product labels, register screen, pricing, receipts, safety procedures, and operating directions
- Maintain a safe and clean restaurant for guests
- Willing and able to work a flexible schedule that includes nights, weekends, and holidays
- Obtain and maintain a valid gaming license
- Obtain and maintain a food handlers certificate
- Obtain and maintain MAST certification
Job Qualifications
- High school diploma or equivalent
- One year of experience as a food expediter or other related restaurant position in a high-volume restaurant
- Demonstrate a pleasant attitude and energy to ensure exceptional guest service and present a professional demeanor, appearance, and communication skills in accordance with STRC and restaurant guidelines
- Working knowledge of restaurant floor plans
- Demonstrate the ability to work under pressure and multitask in a fast-paced environment
- Communicate clearly with guests and team members regarding food and beverage orders and guest questions and concerns
- Read menu offerings, product labels, register screen, pricing, receipts, safety procedures, and operating directions
- Maintain a safe and clean restaurant for guests
- Willing and able to work a flexible schedule that includes nights, weekends, and holidays
Job Duties
- Manage the expediting station during service periods, serving as the communication hub between the kitchen and service staff
- Demonstrate knowledge of all menu offerings and understand detailed descriptions of each item
- Verify food orders for accuracy, presentation, and quality before delivery to guests
- Coordinate with kitchen staff to ensure the timely preparation and delivery of all menu items
- Send complete orders out by table/seat number and follow all ticket requests
- Deliver food to tables promptly and accurately, describing dishes when appropriate
- Perform line checks to ensure proper par levels of all required products are on hand on an ongoing basis
- Assist servers during peak periods to maintain service efficiency and guest satisfaction
- Ensure all plates, garnishes, and accompaniments meet presentation standards
- Monitor ticket times and communicate delays to appropriate team members
- Maintain the cleanliness of service areas and assist with side work as needed
- Follow all health department regulations and food safety protocols
- Communicate guest preferences, allergies, and special requests clearly to kitchen staff
- Perform other duties and side work as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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